craig

Go triple on them all and solar control on the triple where required, look at other systems if Nordan cannot do what you need. I know Heb Homes use Nordan all the time but there's others that can easily achieve what appears to be what you want.

The NTech sliding door sash weight limit is 135Kg, that's not that heavy to be honest. I'd pretty much agree with Heb Homes on the weight limit. A lot of systems struggle with weight and suppliers will come up with alternative design options compromising on the overall design. It's simply system limitations. I'd agree with Solar control, it's a lot of glass but I'd question their logic and difference on price. It also depends on whether Nordan / Heb are talking glass percentage difference or overall cost difference. I'd say Heb are talking overall, Nordan talking cost difference between double and triple (glass unit only).

I try and keep in touch with all our customers, pictures of the property for marketing purposes is pretty standard within T&C's but I always ask out of politeness and if refused I honour their wishes. However, we do look to use our clients homes as a show home so to speak. We know that it is intrusive but we also know clients don't always mind showing potential clients around. It gives them a chance to talk about their home and offer bits of advice. However, we don't expect it for free. So if the potential client signs up, we'll give that customer £250 as a thank you. We're honest about it and pay when they do sign up but if they don't, they get no monetary reward.

Don't understand why you're having a problem to be honest? There should be many suppliers that can help you with this, it's an easy thing to achieve.

Bottom line, they don’t need to be Pas24 but your insurance will likely be invalidated if not “in line” with the standard set out above. You should now go with the standard, it wasn’t the case before but it now is. Go with the supplier advising you that you should, sounds like they know what they’re talking about. He’s right in that if they want in, they’ll get in. However, it makes their job a lot harder to get in. Better to be safe than sorry.

Lot’s of different factors come into play but weather, poor build, poor upkeep, incorrect use etc. all play a part. Whether off the shelve or the best of the best.

Due to poor maintenance? Happens all the time.

Of course it’s good. Maintenance forms part of your warranty. Should the issue experienced be happening? No. The root issue needs to be resolved. I wouldn’t be blaming the hardware at this stage but I would be looking at the product/installation first and foremost. With my mind being on an installation related issue.

He's correct. Unfortunately, you're wrong. If you look into the warranty package supplied by the manufacturers/suppliers, which is also based on the relevant suppliers of the mechanisms, such as Maco, Seigenia etc. Your warranty is technically void if the care and maintenance instructions are not followed, which also means using the type of lubricant mentioned. Does anyone do it? No, has anyone had the warranty claim rejected as a result, yes? We just tend to use the following https://www.soudal.co.uk/diy/products/cleaners-and-sprays/technical-sprays/silicone-spray which you can buy on Amazon https://www.amazon.co.uk/Soudal-SP400-400-Silicone-Spray/dp/B00ILY1TU2/ref=sr_1_5?adgrpid=53287546495&gclid=CjwKCAjw3K2XBhAzEiwAmmgrAh2zE3_57ZDhIS0pBrNHZh4nkVv9lx_daDuXskizdaKyLJ-RNlcgzBoCgVMQAvD_BwE&hvadid=606045988041&hvdev=c&hvlocphy=1007322&hvnetw=g&hvqmt=e&hvrand=18309720890875836839&hvtargid=kwd-314473522307&hydadcr=26220_2698282&keywords=soudal+silicone+spray&qid=1659625882&sr=8-5

Shit ton of of packers but it’s clear to see what’s happened. You’ll not see any difference internally but with the stone cill being removed you’re seeing the external cill being packed to support it and a shit ton of pu foam as a result. Unlikely there is much they can do about increasing window size without causing issues internally. What I would say is, who is dealing with the mastic on sides/top of window? Who is dealing with the finishing under the window? Warm Edge spacers are generally black but they can come in different colours but they do look like warm edge. I’d say it’s uncommon for stainless steel spacers these days. regarding bracket positioning, it’s about not bowing the frame hence being used at corners and under mullions /transoms. Ideally 150mm from corners but 50mm isn’t generally going to be an issue. Depends on type of bracket to be honest. Off the shelve or designed for this window system? Off the shelve will either have metal teeth that you twist into a groove on the frame. You will then have a screw hole to fix it in place and on the outer section of frame before the thermal break. You don’t want to go through the thermal break unless you absolutely have to. The holes in corners of glass spacer are where the gas has been inserted. If you have foreign contaminant inside the sealed unit, check the guidelines from GGF. I’d expect none on any unit and insist with my suppliers that the unit is replaced (even if guidelines say it’s acceptable).

How does the handle/mechanism move when the window is open?

If that's what you sent them, then the error is clearly at there side. Glass I would have expected to be delivered with the frame but it will likely be a separate glass supplier delivered to manufacturer or direct to site.

I’ll tell you exactly what has happened, tolerance has been deducted from frame size. Simple as that to be honest. Shit situation but did you receive and approve the final drawing sizes? They surely sent you them for approval? If you supplied them with specific information that the physical frame size was 1800mm and your structural opening would be 1820/1830. Then they have simply ****ed up. Hopefully you’ll have this in writing regarding structural opening/frame size? Don’t worry about glass, it will definitely be based on the supplied frame size 🤞🏻 You would be within your rights to request it be rectified or a solution found at their expense.

Trim the existing beading down in size, you’ll be fine doing that 👍

I personally recommend ME508 airtightness tape 150mm or 200mm, alternatively TP654 which is a 3-1 product is basically Compriband/PU foam with airtight layer interwoven. Little bit more expensive but worth the money.

Different systems, different requirements. Roma system, is 20mm narrower than the width of the window. It allows a check reveal but it does mean everything has to be spot on.

You would use check reveals, you need an unobstructed opening, so that the guide rails and the box can be attached. You could but they’d most likely present problems. However, hiding the rails and box is the whole idea behind it. Which is achieved with your external finishing.

Yes and available on both 😉 Edit: timescales are roughly 8 to 12 weeks, order dependant.

A couple of options exist. 1: Standard window and door system, in Oak. It would be supplied in 2 sections based on the picture and supplier dependant. The coupling detail will vary between suppliers and some may insist on strengthening the coupling. In addition the finish would be down to what they guarantee and you may find they aren't able to offer a clear finish externally. 2: Curtain walling, the external pressure plates are usually capped with aluminium but some will cap the aluminium with timber as well (curtain walling is not the cheapest option).

The problem you face is outward opening side hung/top hung windows are designed with these style hinges for safety primarily. If the wind caught them on standard t&t hinges they’d just flap and bang in the wind. It’s not that it can’t be done, egress hinges are just better for the operation.

Standard frame, packers (5mm) and then some beading around that. We do this kind of stuff often, customers just wanting glass to go into preformed openings with oak frame building's for example and not wanting the frames of the windows.

If the cost of express bi folds is eye watering, you’re in for a reality check.

If around 200/250KG they will but easier to put it on a dolly and roll it into position or use a telehandler externally. That’s “if” access inside is straight forward and or outside. Not only that, the amount of installers that have knackered backs as a result is immense. Safety first, even if they’re lifting things manually.

Telehandler and vacuum sucker, you should be fine with that tbh. Unless as you mention that accessibility is an issue. Double-check whether the windows are fitted from the inside or out.

What would you like to know? More than happy to help, it's one of the systems I supply.