Pip B Posted November 10 Share Posted November 10 We used velfac windows - great product and thinner frames than some. Very happy with them. Absolutely don’t use Passivlux as the distributor or installer - very poor customer service. Link to comment Share on other sites More sharing options...
marmic Posted November 12 Share Posted November 12 Hi all, glad I've found this discussion which confirms to me yes it's a very mixed bag out there! We commence soon on a timber frame passivhaus project and need to make some decisions on windows/doors. Seems to be plenty of experience here and wondering if anyone can narrow down which suppliers/manufacturers offer supply and install please to high standards, which in theory de-risks things. Have been trawling around websites and straightforward info rarely obvious. (i wouldn't place two orders for separate supply and install). And with sensible payment terms. Currently only spoken to one (no names!) at early stages including a quotation. On paper seemed a very likely choice and i don't doubt the quality (albeit not checked further as yet) but having spoken further with them they insist on unreasonable payment terms wanting the whole lot before anything installed, which in my book is completely unreasonable as leaves nothing on the table as a lever if they get anything wrong - which the chap I was talking to said was not possible, and that if there were any errors it would be the timber frame company! Arrogant? many thanks Link to comment Share on other sites More sharing options...
zzPaulzz Posted November 13 Share Posted November 13 I’m 8 weeks from having to make a decision on our windows and doors for our MBC passive frame. I hope to get passive certification so performance is important. Rationel, VELFAC and Nordan are keenly priced but I think the single weather seal they offer might be a problem longer term. Nordan have good performance data. Internorm are top quality but don’t do outward opening French doors which is a problem as we have two. Norrsken are similarly priced but I haven’t seen they can meet Part Q yet. I have a few more interesting options on the go but don’t have a price to compare with yet. Then there’s installation and warranty questions. It’s a minefield! Link to comment Share on other sites More sharing options...
markharro Posted November 13 Share Posted November 13 We also used the MBC passive frame and used Uniwin windows! Link to comment Share on other sites More sharing options...
zzPaulzz Posted November 13 Share Posted November 13 16 minutes ago, markharro said: We also used the MBC passive frame and used Uniwin windows! Happy with them Mark? Link to comment Share on other sites More sharing options...
markharro Posted November 14 Share Posted November 14 Yes we are. Good quality/price. The other thing is that the team at Uniwin are great. Very pleasant to deal with and patient! 1 Link to comment Share on other sites More sharing options...
marmic Posted November 14 Share Posted November 14 thank you. on my call list for tomorrow 😀 Link to comment Share on other sites More sharing options...
marmic Posted November 15 Share Posted November 15 great conversation with Uniwin - unfortunately we are too far south for them to install. But if we end up going supply only route will definitely be talking to them! Link to comment Share on other sites More sharing options...
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