Full fibre up telegraph pole. How many connections from one point?

[jimseng]

hello. BT say there is no full fibre for my new build, except they installed fibre along the telegraph poles 3 years ago. Before I shout at them I want to ask if this connection point (pictured), which is next to my house can service more than 2 properties (which are already on full fibre). Is it a case of "computer says no" or is this connection point only capable of supplying two properties? I would be very surprised if that is the case but there are only two "round things" next to the vertical box. Does anybody know what goes on inside that thing?

(I posted this in boffin corner but I think this might be a better place for this post)

[jack]

35 minutes ago, jimseng said:

(I posted this in boffin corner but I think this might be a better place for this post)

 

I've hidden the Boffin's Corner one to avoid opening two discussions.

[elite]

I would guess at 4 or 8, more in a densley populated area

 

If you can get a clearer shot of the connections on the bottom you might be able to get a better idea

 

That said even if there is capacity at the pole, there might not be upstream

 

Good luck with BT / Openreach - very frustrating to deal with

[jimseng]

So there are 3 cables coming down the pole. 2 black flat ones and a round one with a yellow stripe. Does this picture make any more sense? This is a very rural area with only 5 houses along a 1 mile stretch. My step father's connection on the next pole along is up to 900mb so it would suggest there is bandwidth. I'm trying to establish if they simply counted the number of houses by each pole and allowed for that or whether they allowed for expansion. 
Do they run 1 fibre cable per house up to the pole or is all the data carried on 1 fibre channel up to the black box on the pole and distributed out from there?
I'm trying to find out if it is worth pursuing because no service provider is going to do anything other than say what's on the screen in front of them.

[Bancroft]

I'm not sure if it's readily apparent how many spare connections might be available - even the Openreach guy who came to survey our site couldn't be sure. 

 

Not sure if it helps in your situation but here's what's happening with us:

 

Although we already have fibre to the site, we want an additional fibre connection.  I went through the living hell which is Openreach's online system and Indian call centre.

 

Once I finally managed to register they came back to me and without any visits or other details, sent me a bill for £12k + vat.

 

Once I'd returned from my quick circuit around the solar system, I called them and said I wasn't going to sign up for a £12k bill with no details, and that I wanted to speak with a field engineer and have them visit.

 

After another round of inconclusive phone calls they finally explained that I could only have a field engineer allocated once I'd accepted their quote.  The key thing to know - after accepting their quote you have 30 days to pay it.  if you don't pay it then they cancel the whole process and you need to start again.  That's your get out clause.  (Stupid way to do it but we are dealing with Openreach/BT here, remember?)

 

However, by accepting the quote you now have a field engineer you can talk to and who can visit the site. 

 

Mine was in touch within days and on site 2 days later (and couldn't have been more helpful).  He agreed the whole system was stupid and has now gone in to bat on our behalf saying the £12k bill is stupid too.

 

Still waiting for the final outcome but I have a lot more confidence in a positive outcome now that I'm actually speaking to someone who knows what they're doing.

[IanR]

1 hour ago, jimseng said:

So there are 3 cables coming down the pole. 2 black flat ones and a round one with a yellow stripe. Does this picture make any more sense? This is a very rural area with only 5 houses along a 1 mile stretch. My step father's connection on the next pole along is up to 900mb so it would suggest there is bandwidth. I'm trying to establish if they simply counted the number of houses by each pole and allowed for that or whether they allowed for expansion. 
Do they run 1 fibre cable per house up to the pole or is all the data carried on 1 fibre channel up to the black box on the pole and distributed out from there?
I'm trying to find out if it is worth pursuing because no service provider is going to do anything other than say what's on the screen in front of them.

My understanding is that is an splice CBT enclosure that should be able to take at least 12 connections (3 are used already). The double cable is probably the network feed loop coming from and going back to the overhead public cable. The yellow stripe cable is a single private connection to a building.

It does mean it's more work for OpenReach to add an additional connection (since it is a splice enclosure, not pre-terminated), but should have capacity to add additional connections.