pumped loose cellulose roof insulation wet from leak…looking for a repair company

[lizzie]

Hello all 

 

its been a few years. I hope you are all doing well.  Managed to reactivate my account and hoping you clever people can help me once again.

 

I have an MBC house, single storey, flat roof.  During the January storms snow blew into the void between my ‘warm roof’ (the MBC flat roof) and the decorative shaped cold roof that sits on top.

 

The snow melted and water down through the ceiling.  Insurance repairs, freak event.  Top roof has been checked all sound the problem is from the snow melt in the void. Insurance appointed builders will do all the building side its just the insulation part we need help with.

 

My flat roof has no access into it we need to cut out plasterboard to access. There is just the service gap approx 40mm below the VCL and insulation.  I have circa 500cM depth of pumped in loose cellulose insulation that has been wet and Im told will need to be replaced. An area of approx 1sqm but until exposed we cant be sure of extent.

 

I contacted MBC to see if they could help with this.  Their tech manager was helpful told me the VCL would need to be slit, the damaged insulation removed, new pumped in and vcl taped and sealed. He said MBC could give a price for the work etc. I passed his details to the builders and almost 2 months later we are no further forward.  Finally today they had feedback from MBC to say they were not able to help and the tech manager is now on holiday so I cant contact him to find out why they have now said they cant help.

 

I cant get my house repaired until I find someone who can deal with the insulation part of this.

 

Beyond frustrated as you can imagine.  Has anyone got any suggestions of contractors who can do the MBC cellulose type of job who could help with this. As I say its insurance job so costs covered by them not me.

 

Im in the Midlands UK.

 

Many thanks

 

Lizzie

 

[JohnMo]

Contract warmcell, they are a distributor/ installer company. Also look for THERMOFLOC.

[Alan Ambrose]

An interesting problem. ‘Interesting’ for me at least in that we’re about to have insulation blown-in and an answer to what happens if ‘membranes fail and the insulation gets wet’ would be reassuring. I think you need either a proper creative engineer or someone who has fixed this problem before. Sure, call the blown-in importers as they may have exposure to this problem before. You might need their CEO or their top tech person rather than be fobbed off with a lead to their local representative. Alternatively, call a bunch of the local representatives (mostly one-man businesses), describe the problem and see who bites.

 

I’m wondering whether some more creative solutions e.g. just let it dry out or suck out the damp stuff and blow in some dry stuff might work.

 

Do report back to add some info to the hive mind.

[-rick-]

6 minutes ago, Alan Ambrose said:

I’m wondering whether some more creative solutions e.g. just let it dry out or suck out the damp stuff and blow in some dry stuff might work.

 

Thought the sucking it out and then putting in new was a fairly well developed practice. It's done for cavity walls for sure. * I've no particularly experience here just basing this of things I've read hear and elsewhere in the past.

[Alan Ambrose]

Suspect that’s for eps beads rather than wood fibre or cellulose. I hope the same might be true for those two though.

[-rick-]

2 minutes ago, Alan Ambrose said:

Suspect that’s for eps beads rather than wood fibre or cellulose. I hope the same might be true for those two though.

 

No I remember looking at it specifically for mineral wool, not cellulose but I think if you can do it for mineral wool you can do it for cellulose.

[Nickfromwales]

17 hours ago, lizzie said:

Hello all 

 

its been a few years. I hope you are all doing well.  Managed to reactivate my account and hoping you clever people can help me once again.

 

I have an MBC house, single storey, flat roof.  During the January storms snow blew into the void between my ‘warm roof’ (the MBC flat roof) and the decorative shaped cold roof that sits on top.

 

The snow melted and water down through the ceiling.  Insurance repairs, freak event.  Top roof has been checked all sound the problem is from the snow melt in the void. Insurance appointed builders will do all the building side its just the insulation part we need help with.

 

My flat roof has no access into it we need to cut out plasterboard to access. There is just the service gap approx 40mm below the VCL and insulation.  I have circa 500cM depth of pumped in loose cellulose insulation that has been wet and Im told will need to be replaced. An area of approx 1sqm but until exposed we cant be sure of extent.

 

I contacted MBC to see if they could help with this.  Their tech manager was helpful told me the VCL would need to be slit, the damaged insulation removed, new pumped in and vcl taped and sealed. He said MBC could give a price for the work etc. I passed his details to the builders and almost 2 months later we are no further forward.  Finally today they had feedback from MBC to say they were not able to help and the tech manager is now on holiday so I cant contact him to find out why they have now said they cant help.

 

I cant get my house repaired until I find someone who can deal with the insulation part of this.

 

Beyond frustrated as you can imagine.  Has anyone got any suggestions of contractors who can do the MBC cellulose type of job who could help with this. As I say its insurance job so costs covered by them not me.

 

Im in the Midlands UK.

 

Many thanks

 

Lizzie

 

I can PM you Gordon Lewis’s number if you like? He does the majority of MBCs cellulose work.

 

Maybe you can get him to undertake the whole job, as he’s capable of cutting into and reinstating the airtight layers. 

[lizzie]

Nick you are a star that would be great and even more of a bonus if he will undertake the whole job.

 

Thank you!