Moira Niedzwiecka Posted December 7, 2017 Share Posted December 7, 2017 Hello All, Has anyone used Magicman or similar for repairs to anthracite windows following installation? Our window installation has been a complete disaster. The windows have got to be removed & refitted in the correct position within the timber frame. The rear 6m of sliding patio doors have been installed too low to achieve the correct FFL. They actually reduced the block course to achieve this & then filled in the gap at the top between the doors & the timber frame. You couldn't make it up. They also drilled through the frames of two of the windows that now need repairs. Windows are great, just installed by cretins. Link to comment Share on other sites More sharing options...
IanR Posted December 7, 2017 Share Posted December 7, 2017 Yep, we have used Magicman for dents and scratches on anthracite, aluminium clad windows. Make sure you have a very well lit area when they come to do it. Link to comment Share on other sites More sharing options...
ryder72 Posted December 7, 2017 Share Posted December 7, 2017 We had some cosmetic damage to our windows caused by renderers. They got Magicman to sort out the issues and it was a good job well done. Link to comment Share on other sites More sharing options...
jack Posted December 7, 2017 Share Posted December 7, 2017 35 minutes ago, Moira Niedzwiecka said: Windows are great, just installed by cretins. Been there, feel your pain. I don't know why it's so hard to just install windows properly the first time. I know @Bitpipe used magicman and I believe he was happy with the results. Link to comment Share on other sites More sharing options...
Bitpipe Posted December 7, 2017 Share Posted December 7, 2017 MagicMan is obviously a franchise but the one we used in the Berkshire area was excellent. They can pretty much fix anything - we had a chipped stone bath and a cracked sink. While he was here, he also touched up a chip on an oak veneered door and a scratch to our RK front door - all flawless. We also had scratches on our powder coated AU doors by the renders plus a blob of GRP top coat on a frame. For that our independent installer got a contact who does mobile car respray (high end) to come to site to fill, sand and respray the damaged areas- we used RAL paint supplied by the window company. That also turned out well. Fear not, if there's one thing I've learned on the build it's that more or less anything that goes wrong can be remedied! Link to comment Share on other sites More sharing options...
Mikey_1980 Posted December 7, 2017 Share Posted December 7, 2017 I can vouch for magic man too, our repairs were covered by the window team that we used, did an excellent job on scratches and a dent to the frame on our RAL7016 colour windows, I have no idea where the dent is externally on the frame that was damaged. Internally where they repaired the white wood, you can sort or spot the repairs, this is because you can sort of see the grain pattern which where the repair has been made you can’t. Link to comment Share on other sites More sharing options...
TerryE Posted December 7, 2017 Share Posted December 7, 2017 When someone tried to break in to our new build, they tried to jemmy the rear French doors and failed miserably since they are Internorm. We got ecoHaus SW to repair them for us under the insurance, and they used Plastic Surgeons which is a similar outfit. The end result was brilliant. Both Jan and I are very pleased. Link to comment Share on other sites More sharing options...
nod Posted December 7, 2017 Share Posted December 7, 2017 I’ve installed all my sash windows myself for this very same reason I don’t know what it is about window fitters Rarely seem to get good ones Link to comment Share on other sites More sharing options...
Bitpipe Posted December 8, 2017 Share Posted December 8, 2017 10 hours ago, nod said: I’ve installed all my sash windows myself for this very same reason I don’t know what it is about window fitters Rarely seem to get good ones They guy we used was excellent, came via the reseller and is very experienced. Was amazed to watch him & his crew thread the huge sliders through a slot in the scaffolding. He did a site survey prior to install with MBC to ensure that all the thresholds & apertures were correct. Also used compriband & an airtightness fabric round every window. He's reasonably local so I've been able to have him out a few times since to do some snagging. Link to comment Share on other sites More sharing options...
nod Posted December 8, 2017 Share Posted December 8, 2017 The point I’m trying to make is for such an easy job how can they charge so much and still leave substandard jobs? We purchased the lantern for our orangery. I said to the local supplier If you want to get your guys to install and deliver it just give me a quote Specialist Job he said 900 for cash It came in kit form and took myself and my wife two hours to put together and install Looks great and hasn’t leaked It was about as difficult as putting a child’s toy together Link to comment Share on other sites More sharing options...
Moira Niedzwiecka Posted December 8, 2017 Author Share Posted December 8, 2017 ''anything that goes wrong can be remedied!'' @Bitpipe thank you for this comfort. I am going be like Dorothy in Wizard of Oz & adopt this mantra. I am going to say it 3 times & click my heels whenever I enter the house of hell. Thanks for all the info guys. I will wait until the windows are refitted & then get quotes from Magicman & Plastic Surgeons. Link to comment Share on other sites More sharing options...
Moira Niedzwiecka Posted December 8, 2017 Author Share Posted December 8, 2017 Been there, feel your pain. I don't know why it's so hard to just install windows properly the first time. @jack It is unbelievable & most people seem to have the same problems. What gets me is that they had to remove a course of block work to be able to fit the patio doors incorrectly. I imagine they then stood there scratching their heads wondering what to do with the great gap they had just created between the top of the glazing & the timber frame. One of them then came up with the solution. Shove a bit of timber in & stick some tape over it, job done??!!** Aaaarrrrgh!!! 1 Link to comment Share on other sites More sharing options...
nod Posted December 8, 2017 Share Posted December 8, 2017 9 minutes ago, Moira Niedzwiecka said: Been there, feel your pain. I don't know why it's so hard to just install windows properly the first time. @jack It is unbelievable & most people seem to have the same problems. What gets me is that they had to remove a course of block work to be able to fit the patio doors incorrectly. I imagine they then stood there scratching their heads wondering what to do with the great gap they had just created between the top of the glazing & the timber frame. One of them then came up with the solution. Shove a bit of timber in & stick some tape over it, job done??!!** Aaaarrrrgh!!! I think most company’s are used to fitting so quickly Then onto the next job They don’t seem to allow extra time for any issues that crop up yesterdayday I fitted a gun room security door to our newly built garage Id allowed an hour to fit it First problem was I could barely lift it So I had to detach it from the frame next floor and block work were out of plumb It also took me a bit of time to get to grips with the telescopic frame End result it took me Three hours for a one hour job Had I been a window fitted In guessing it would have been bunged in and blockwork and out of plumb floor blamed £250 Powder coated stainless locks Eight point locking The garage is well away from the house in a wooded area so the door didn’t need to match the house Just needed to be secure Link to comment Share on other sites More sharing options...
Barney12 Posted December 8, 2017 Share Posted December 8, 2017 16 minutes ago, nod said: yesterdayday I fitted a gun room security door to our newly built garage I so need a gun room. I don't have any guns but its sounds too cool not to have one. Link to comment Share on other sites More sharing options...
PeterW Posted December 8, 2017 Share Posted December 8, 2017 @nod that looks like an AJ Doors one ..! Mine went in really easy as it was all plumb but they are at least a 2 man lift ..!!! Link to comment Share on other sites More sharing options...
nod Posted December 8, 2017 Share Posted December 8, 2017 10 minutes ago, Barney12 said: I so need a gun room. I don't have any guns but its sounds too cool not to have one. Yeah no guns here either but will make an ideal tool store just not have to loose the key? Link to comment Share on other sites More sharing options...
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