Wall tiles out of level / not flat surface

[MortarThePoint]

Has our first room tiled and noticed that some tiles out sticking out or sunken slightly. Below is one of the worst examples where it fits a 2mm packer.any fit a 1mm packer though. The tiles themselves seem to be very flat, so are laid unlevel. The tiles are 300mm x 100mm.

 

What's an acceptable tolerance here? Am I fussy or is this not good enough?

Edited 6 hours ago by MortarThePoint

[MortarThePoint]

@Nickfromwales and @nod you know what quality to expect. Do I need to have a word with the tiler or am expecting too much?

 

To be clear, the issue was spotted by eye in a number of places before trying a short straight edge on it.

[nod]

If the edges match the tiler will probably blame the walls 

You can always find Something with tiles 

Some tilers are using leveling systems on wall tiles Which can give a nice edge but cause hollows I’m not keen on levelers on walls 

[MortarThePoint]

Just now, nod said:

If the edges match the tiler will probably blame the walls 

You can always find Something with tiles 

Some tilers are using leveling systems on wall tiles Which can give a nice edge but cause hollows I’m not keen on levelers on walls 

 

The edges don't align and the walls were very flat (rendered).

 

I don't like the levelling system so much, but this feels too far from tolerance as I can pick it up with an inexperienced eye.

[nod]

1 minute ago, MortarThePoint said:

 

The edges don't align and the walls were very flat (rendered).

 

I don't like the levelling system so much, but this feels too far from tolerance as I can pick it up with an inexperienced eye.

Hard to tell from the picture 

Point it out and ask him to take the bad ones out 

[MortarThePoint]

Just now, nod said:

Hard to tell from the picture 

Point it out and ask him to take the bad ones out 

 

How big a deal is that. Will he get the hump or is it standard work?

[Russell griffiths]

Take a better picture to show us. 

[MortarThePoint]

12 minutes ago, Russell griffiths said:

Take a better picture to show us. 

 

It's hard to get in a photo. Tiles are 300*100. In the second photo below (with short straight edge) the right tile is reflecting the straight edge and the fact the reflection doesn't touch the actual straight edge makes it more obvious.

 

 

[Nick Laslett]

I feel your pain. In our utility room we went from flat power floated concrete floor, to uneven slate tile floor. The kitchen fitters had to scribe the front of the wooden cabinets to make them level. 
 

Even getting the trades to do what you want is an uphill task.