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Usually all these cheap Chinese brands don’t tend to last very long or perform especially well .

I had a reolink camera fail in warranty . Expecting the usual poor customer service I was very surprised. No issues - received replacement.

The video doorbell out of warranty has issues I’ve been trying to sort with them . Eventually they offered up a replacement!

Considering it’s well out of the warranty period I was really surprised.

So for once - reporting good customer service and warranty! 

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25 minutes ago, Conor said:

What was the issue with the doorbell? Ours is going wrong, but it's in a very sheltered spot which helps 

It keeps losing connection to the chime .

Its been working fine for over a year until then .

I can repair it and it’s ok for a few days then fails again .

My doorbell is also in a very sheltered place .

Whats yours doing wrong ?

Edited by Pocster
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I have a bunch of Reolink cameras. All good except for one that I dropped - and I mean to take that one apart sometime to see if I can fix it.

 

My latest acquisition on a whim was a 'Go Ranger PT' for the plot - there's no services there atm. Battery and solar panel and 4G and pan and tilt. The battery seems to be held up fine by the solar panel, pan and tilt covers the whole plot (I was thinking I might need two) and the recognition of cars and people is very good. Modern day magic if you ask me. I took care to check the best provider for 4G signal and bought the camera when there was a special offer.

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My Reolink doorbell stopped displaying a picture at night as if the IR lights had stopped working but they were fine. I marked it on the todo list to sort but it seems to have fixed itself. I have a Reolink Go Plus with a solar panel that isn’t even oriented in the most efficient way and the battery charge rarely drops below 100%. 

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So impressed with customer service 

 

received new ptz ( failed outside warranty ! )

 

received new video doorbell 

 

needed another ip camera ; so ordered reolink again - free upgrade to 2 yr warranty .

 

The shite may break all the time but at least you get a replacement 🤣

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