Pocster Posted November 10 Share Posted November 10 Usually all these cheap Chinese brands don’t tend to last very long or perform especially well . I had a reolink camera fail in warranty . Expecting the usual poor customer service I was very surprised. No issues - received replacement. The video doorbell out of warranty has issues I’ve been trying to sort with them . Eventually they offered up a replacement! Considering it’s well out of the warranty period I was really surprised. So for once - reporting good customer service and warranty! Link to comment Share on other sites More sharing options...
Conor Posted November 10 Share Posted November 10 What was the issue with the doorbell? Ours is going wrong, but it's in a very sheltered spot which helps Link to comment Share on other sites More sharing options...
Pocster Posted November 10 Author Share Posted November 10 (edited) 25 minutes ago, Conor said: What was the issue with the doorbell? Ours is going wrong, but it's in a very sheltered spot which helps It keeps losing connection to the chime . Its been working fine for over a year until then . I can repair it and it’s ok for a few days then fails again . My doorbell is also in a very sheltered place . Whats yours doing wrong ? Edited November 10 by Pocster Link to comment Share on other sites More sharing options...
Conor Posted November 10 Share Posted November 10 Mine's fine, I meant the opposite of what I wrote 🤔 1 Link to comment Share on other sites More sharing options...
Pocster Posted November 10 Author Share Posted November 10 9 minutes ago, Conor said: Mine's fine, I meant the opposite of what I wrote 🤔 So yours isn’t going wrong ? Bit early for drinking isn’t it ? 😂 1 Link to comment Share on other sites More sharing options...
Alan Ambrose Posted November 11 Share Posted November 11 I have a bunch of Reolink cameras. All good except for one that I dropped - and I mean to take that one apart sometime to see if I can fix it. My latest acquisition on a whim was a 'Go Ranger PT' for the plot - there's no services there atm. Battery and solar panel and 4G and pan and tilt. The battery seems to be held up fine by the solar panel, pan and tilt covers the whole plot (I was thinking I might need two) and the recognition of cars and people is very good. Modern day magic if you ask me. I took care to check the best provider for 4G signal and bought the camera when there was a special offer. 1 Link to comment Share on other sites More sharing options...
Canski Posted November 12 Share Posted November 12 My first solar powered Reolink camera failed due to the antenna becoming disconnected. My second one is fine but hasn’t charged in the last 2 weeks due to the weather I guess. 1 Link to comment Share on other sites More sharing options...
Alan Ambrose Posted Tuesday at 15:21 Share Posted Tuesday at 15:21 That’s interesting, this is what mine looks like. I am careful not to access it for long. Link to comment Share on other sites More sharing options...
Kelvin Posted Wednesday at 10:37 Share Posted Wednesday at 10:37 My Reolink doorbell stopped displaying a picture at night as if the IR lights had stopped working but they were fine. I marked it on the todo list to sort but it seems to have fixed itself. I have a Reolink Go Plus with a solar panel that isn’t even oriented in the most efficient way and the battery charge rarely drops below 100%. Link to comment Share on other sites More sharing options...
Pocster Posted Wednesday at 16:16 Author Share Posted Wednesday at 16:16 So impressed with customer service received new ptz ( failed outside warranty ! ) received new video doorbell needed another ip camera ; so ordered reolink again - free upgrade to 2 yr warranty . The shite may break all the time but at least you get a replacement 🤣 Link to comment Share on other sites More sharing options...
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