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Air Source Heat Pump Quote


Benrh

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I currently have an outdated oil fired heating system and I need to replace the boiler, oil tank and pipework etc.

 

I have been in touch with a Air source heat pump provider who quotes a flat £14995.00 install for and ecodan 8kw heat pump, 170 litre hot water tank, 10+ rads etc. Having had a survey done I am due to meet with a sales manager to finalise details. In regards to RHI I have been advised I would receive just under £11K from RHI over 7 years.

 

I have a detached 5 bed house and wondered if this is setup would be suitable and if £15K is about right

 

Any advice would be appreciated, thanks

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What is the square metreage of the building.  5 Bedrooms says nothing.

Is it detached, single or multi storey, exposed or sheltered, how much sun does it get.

What age is the building and do you know the thermal properties of the building.

Edited by SteamyTea
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Thanks for reply, detached two storey. Large front and rear gardens with Neighbours either side So gets sun most of the day.  Not sure on size but a lot larger than a typical new build 5 bed house (a bit vague I know) House was built mid 70s has cavity insulation and recently had new windows and doors to most of the house (still a few left to replace). Never have heating on over 18 degrees and never switched on during the night FYI 

 

thanks 

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Worth measuring it up, and seeing if you can find out what sort of cavity wall insulation there is.

As you have new windows, it should be easy to work out the thermal losses though them.

Do you know how much energy you use for heating at the moment?

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1852sq ft, not sure what sort of cavity insulation. Only guide I can give is around £1200+ pa oil bill. The guy came round this evening and answered a lot of concerns I had and by adding metering onto this system got me an extra £1600 so I’m now looking at a total of £12500k rhi. I have confirmed an install date for a few weeks time but am still a little apprehensive although they don’t get paid until I’m 100% happy with the install. 

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Our previous house was 5 bedrooms a little over 150 square metres.  17 years old, reasonably insulated but not particularly air tight. we used to spend about £800 pa on heating oil.  If you are spending £1200 thats half as much again as we were.

 

Before just blindly saying yes to a heat pump, what heats the house?  Radiators or under floor heating.  If radiators they will have to run at a high temperature where heat pumps are not at there best efficiency.

 

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I think before you part with any of your hard earned money you need to get your heat loss calculated. This will give you an idea of how much energy it's going to take to maintain your house at a nice temperature. You said you got a survey done. What info is in their results.

Oil is fine now as your boiler fires up and heats the water to over 70 degrees which you then use to heat your rads. This just wont happen with a heat pump. It can't get the water in your tank to this high a temp and still run efficiently no matter what the heat pump guy says.

Heat pumps work well with underfloor heating as this only needs water at 35-45 degrees depending on your heat loss. 

Then you have the issue with your DHW. Ask them how will the heat pump provide you with enough hot water for showers baths etc.

Have you access to gas or even priced up just changing the oil boiler to a newer more efficient model.

You could end up spending £15k on a system that can't provide you with enough heat or hot water without costing you a fortune in electric each year.

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56 minutes ago, Benrh said:

 adding metering onto this system got me an extra £1600 so I’m now looking at a total of £12500k rhi. 

 

Have you actually been on the rhi website and used the payment calculator yourself? Rather than just listen to the salesman? 

 

I hope you havent gone for metering for payment? Or is it the performamce metering you have gone for?

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14 hours ago, Benrh said:

1852sq

In metric that will be 172 m2

 

14 hours ago, Benrh said:

£1200+ pa oil bil

In litres that will be, at 45p/litre, 2,667 litres

In kWh that will be 28,000 kWh (10.5 kWh/litre)

If your boiler works at 70% efficiency then you use a shade under 20,000 kWh a year

If you deduct 3 kWh/day.person for hot water (going to assume there is 3 of you) then 3,300 kWh/year.

This leaves ~16,700 kWh for space heating.

Or ~100 kWh/m².year.

Which seems high to me, but I have made some assumptions.

 

Edited by SteamyTea
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And playing with those numbers above.

 

16,700kWh for space heating each year.  Assume you need the heating on half the year = 186 days = 89kWh average heating per day.  Some days will be more, some days will be less.

 

Assume you run the heating for half the day = 12 hours that's an average heat input of 7.4kW

 

On the coldest days you might need twice that, so I would say 15kW heat pump minimum

 

All VERY approximate but gives some idea.

 

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Thank you for all your responses I will look into further info from your suggestions and advise where I can.
 

If my Oil heating system was Ok i would leave it for now however my old steel tank needs replacing as it’s rustling plus i would need to install a concrete base as it’s currently sitting on rotten wood timbers!. Boiler is 15+ years and sitting outside in a Small brick built outhouse. The boiler needs replacing and moving due to wanting to extend. Hot water tank also needs moving. Rads needs replacing in most of house plus pipework needs attention. My choices are either £12k+ on replacing and moving oil system or around £3k (after rhi) with an Ashp. Ashp is certainly the best option for me with all the issues i have with my current setup.

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21 hours ago, Declan52 said:

I think before you part with any of your hard earned money you need to get your heat loss calculated. This will give you an idea of how much energy it's going to take to maintain your house at a nice temperature. You said you got a survey done. What info is in their results.

Oil is fine now as your boiler fires up and heats the water to over 70 degrees which you then use to heat your rads. This just wont happen with a heat pump. It can't get the water in your tank to this high a temp and still run efficiently no matter what the heat pump guy says.

Heat pumps work well with underfloor heating as this only needs water at 35-45 degrees depending on your heat loss. 

Then you have the issue with your DHW. Ask them how will the heat pump provide you with enough hot water for showers baths etc.

Have you access to gas or even priced up just changing the oil boiler to a newer more efficient model.

You could end up spending £15k on a system that can't provide you with enough heat or hot water without costing you a fortune in electric each year.

Underfloor heating would be great but not an option. One of our bathrooms has and electric shower and the other I’m currently ripping out and adding another shower as none of us use a bath so wouldn’t have an issue with hot water. No possibility of gas in my area and as mentioned in last post my current oil system needs completely replacing. 

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21 hours ago, Hobbiniho said:

If you have a recent EPC then you can do the calculation yourself  https://www.gov.uk/renewable-heat-incentive-calculator

 

Dont forget that the total KWH required to provide DHW and space heating will reduce after the ASHP is installed, and you need to get a post instillation EPC completed

Thank you for this I did the calculation and comes out at around £4500 based on my EPC from 18 months ago. I will send this on querying their figures 

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23 hours ago, Hobbiniho said:

 

Have you actually been on the rhi website and used the payment calculator yourself? Rather than just listen to the salesman? 

 

I hope you havent gone for metering for payment? Or is it the performamce metering you have gone for?

Honestly I’m not 100% Im waiting on this addition in writing however I believe it is the RHI Metering and monitor package 

Edited by Benrh
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So going by that info you will be using the heat pump to get the water temp to 50 degrees and each day have your immersion lift it till 60 degrees. Did they explain this part to you??

What is so bad with the current system that needs replacing apart from the boiler i.e have you had bother with leaking pipes or rads. 

Have you got any other companies out to quote for doing the same job??

Have you also got a price for just changing the boiler and whatever else needs replacing??

 

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28 minutes ago, Declan52 said:

So going by that info you will be using the heat pump to get the water temp to 50 degrees and each day have your immersion lift it till 60 degrees. Did they explain this part to you??

What is so bad with the current system that needs replacing apart from the boiler i.e have you had bother with leaking pipes or rads. 

Have you got any other companies out to quote for doing the same job??

Have you also got a price for just changing the boiler and whatever else needs replacing??

 

They did mention the immersion lift. I haven’t had any other Ashp quotes but may do so. The current system I have is on its last legs if it was just the boiler I would consider sticking with oil but the cost to get the system sorted and elements moved will end up being Similar in price.

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I was pretty close on the heat requirement figures, or they just used a slightly different price for the oil.

I notice that the DHW uplift is once a day, 170 lt, by 10°C is 2 kWh/day, or, at 17p/kWh, £125/year.

Changing your radiators is not going to be a straight swap.  As ASHP work at a lower temperature, you need radiators with a larger surface area.

It may be worth getting some quotes from ordinary plumbers about the cost of changing these, and any pipework.  That bit is simple plumbing.  Just say that they need to be bigger radiators as you are having an ASHP rather than oil.

Then you can hunt around for a 12 kW heat pump, they tend to be a lot cheaper bought separately.  If you get a monoblock inverter one, they just sit outside, no 'double plumbing' or special installation needed.  Everything, apart from the controls, are in the box.

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£8k would get new rads and an external oil boiler - another £1k would add a 250 litre UVC whilst they have it all to bits. 
 

I don’t think your saving by going to electric / ASHP  will be as much as you think and the RHI will come in less so you’ll take much longer to get the investment back without some serious work. 

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Decided to hold off installation for a few weeks and get a comparable quote. Second company is offering an LG Therma V R32 instead of the Ecodan so will be interesting to see how they compare. Will keep you posted

 

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On 24/01/2020 at 09:37, Benrh said:

I currently have an outdated oil fired heating system and I need to replace the boiler, oil tank and pipework etc.

 

I have been in touch with a Air source heat pump provider who quotes a flat £14995.00 install for and ecodan 8kw heat pump, 170 litre hot water tank, 10+ rads etc. Having had a survey done I am due to meet with a sales manager to finalise details. In regards to RHI I have been advised I would receive just under £11K from RHI over 7 years.

 

I have a detached 5 bed house and wondered if this is setup would be suitable and if £15K is about right

 

Any advice would be appreciated, thanks

My house is 6 bed semi (1960s) with 22 radiators which was converted from LPG to ASHP 5 years ago with great success after a shaky start.

My own installation was obviously retro fitted with the radiators being, in the main, replaced for `doubles` after being worked out by the plumber.

My criteria was specific in that the main rooms had to be capable of reaching 25 degrees due to my wife's ongoing health problems 

The system had to generate enough hot water to supply 2 bathrooms, 1 ensuite, 1 cloakroom and the kitchen

Resulting system was Ecodan 14 Kw outside unit, matching Hydrobox in roof space plus 300L HW tank also in roof

The system is run as a `normal` boiler would run switching off at night but on all day

The HW temperature is set at 42 - 52 degrees which is very hot without being scalding 

We encountered difficulties at the start due to the system wanting to remain in economy mode all the time but finally fine tuned by Mitsubishi

Best advice is to find an experienced and successful installation team (electrician + plumber + refrigeration engineer + someone experienced in setting up these systems to your criteria). The Ecodan system is biased to always maintain hot water in preference to the heating system, apart from that we are extremely pleased with the system and its reliability

My RHI is £240/quarter and the system cost £12500 to install running costs are £220/month for my all electric house 

We also have a 4Kw solar panel system but would also recommend solar hot water panels

Obviously the costs would be considerably less if household temperatures were lowered, however not possible in my case

Hope some of this helps

 

CHRIS 

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On 29/01/2020 at 19:52, c13pep said:

My house is 6 bed semi (1960s) with 22 radiators which was converted from LPG to ASHP 5 years ago with great success after a shaky start.

My own installation was obviously retro fitted with the radiators being, in the main, replaced for `doubles` after being worked out by the plumber.

My criteria was specific in that the main rooms had to be capable of reaching 25 degrees due to my wife's ongoing health problems 

The system had to generate enough hot water to supply 2 bathrooms, 1 ensuite, 1 cloakroom and the kitchen

Resulting system was Ecodan 14 Kw outside unit, matching Hydrobox in roof space plus 300L HW tank also in roof

The system is run as a `normal` boiler would run switching off at night but on all day

The HW temperature is set at 42 - 52 degrees which is very hot without being scalding 

We encountered difficulties at the start due to the system wanting to remain in economy mode all the time but finally fine tuned by Mitsubishi

Best advice is to find an experienced and successful installation team (electrician + plumber + refrigeration engineer + someone experienced in setting up these systems to your criteria). The Ecodan system is biased to always maintain hot water in preference to the heating system, apart from that we are extremely pleased with the system and its reliability

My RHI is £240/quarter and the system cost £12500 to install running costs are £220/month for my all electric house 

We also have a 4Kw solar panel system but would also recommend solar hot water panels

Obviously the costs would be considerably less if household temperatures were lowered, however not possible in my case

Hope some of this helps

 

CHRIS 

Thanks Chris appreciate the feedback 

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Received a comparable cost and salesman was a lot more knowledgable than other company. RHI estimates for both were around the £10500-£11k so negligible.

 

first quote of £15k includes a Ecodan 8.5kw pump and 170 litre tank plus replacement of 13 rads. Estimate of £775 electricity bill

 

second quote of £13800 was for LG R32 Therma-V 12kw Monobloc plus a 250L Horizontal Unvented cylinder plus replacement of 9 rads. Estimate of £840 electricity bill


Certainly edging towards the second quote based on spec, price and the actual company


Any advice?

 

thanks 

 

 

 

Edited by Benrh
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