Starlink .... thoughts?

[Nestor]

1 hour ago, Gone West said:

I've just had notification from Starlink that my monthly payments are increasing to $40 (~£30) from next month. I thought when I signed up that I was getting the first six months at £25, and then onwards, £35 a month. There is no record of that agreement as it was on the order form that I filled in. So now I have actually paid £23 a month for the first three months and I will then be paying ~£30 a month. I hope it doesn't keep creeping up. Just a warning to others to keep a record of any agreements. It is a rolling monthly agreement so I can cancel at any time.

This must be a Billing error, I saw the same promotion £25.00 / 6 months.

[Gone West]

After a long chat with Grok it seems the monthly cost of the Residential 100 subscription is increasing to £40 in the UK. It also told me how to see my billing preview for the the next month, which at the moment, is still £23. Grok indicated that the preview might change, but that the email was probably sent in error as the price was in dollars. I'll wait and see.

[Onoff]

Our Starlink gen 2 died about 7am this morning we think. The LED on the router no longer lights up. It had been working since the thunder / lightning storm Monday night.

 

Lad contacted them. "Yes, we can see a problem with your set up, we'll send you out a gen 3 kit, foc, under warranty, asap. Do whatever you want with the old kit".

 

Can't fault the service.

[Jonny]

On 24/06/2026 at 18:58, Onoff said:

Our Starlink gen 2 died about 7am this morning we think. The LED on the router no longer lights up. It had been working since the thunder / lightning storm Monday night.

 

Lad contacted them. "Yes, we can see a problem with your set up, we'll send you out a gen 3 kit, foc, under warranty, asap. Do whatever you want with the old kit".

 

Can't fault the service.

I had exactly the same about 6 months ago. Quick online chat and diagnostic and a new gen 3 through the door about 2 days later

[Wil]

Funny that my Tesla Powerwalls died recently out of the blue. Tesla took a month but replaced them with PW3s FOC through warranty. It seems to be their modus operandi.

[Onoff]

Contacted Starlink Weds evening. New gen 3 router turned up today.

 

The only downside is that the new cable is different to the old. I now have to crawl through the loft space in this heat to fit the new cable and unclip the old one.