This is it. I’m a PM in construction. I’m used to bad news, delays, failures, damage, combinations of the above. All I ever ask is that I am told what the problem is, the impact and the preferred solution. If the preferred solution to them doesn’t work for me we explore the alternatives.
I get mental health. I really do. But even with this, SOME communication is imperative because generally, problems CAN be resolved, but not without a basic understanding of the scope of the problem which could be as simple as - apologies, don’t have the capacity to deliver X right now. If it works for you I can complete by Y.