Getting frustrated with heating suppliers.

[saveasteading]

On 21/03/2024 at 07:44, Surfiejim said:

However, it looks like this is for heating engineers. I'm not sure I have the prerequisites.

It reads to me that anyone who can justify their interest can get the training. £30, repaid after yoh turn up. So I'd  go as Engineer, designer, contractor, environmentalist,  developer? My plumbing is poor but i understand the principles.

Then they design the project and I must buy the kit through them.

Then it gets installed by ' an approved installer". That might be me clutching their certificate while supervising a plumber.

Then they come and commission it. That might be 2 hours if its all ok.

And then they apply for the grant    and pay it to me. Do they charge for that final process,  and how much?

 

It's all a bit vague and I'm assuming deliberately so to avoid saying , look its a way to avoid rip off plumbers. But maybe it's just not well explained.

[JohnMo]

13 minutes ago, saveasteading said:

Then they come and commission it. That might be 2 hours if its all ok.

And then they apply for the grant

Don't you need the grant prior to install. Then they would credit you £7500 against the parts you buy from them. So you never see the grant. They charge you a flat rate for design, commissioning etc.

[saveasteading]

As an MCS accredited installer, Alto Energy will apply for and administer the grant on your behalf. Payment is made by Ofgem to Alto Energy after completion of the installation and then forwarded directly onto the homeowner.

Edited March 28 by saveasteading

[sharpener]

On 28/03/2024 at 09:40, saveasteading said:

And then they apply for the grant    and pay it to me.

 

That would put you at risk if there is a problem as you would have to pay Alto in full first.

 

As per @saveasteading's post the normal route is the installer applies for the BUS voucher on yr behalf, then they claim the grant after commissioning. If there is a problem it is them at risk, you only pay them the net amount.

 

From the OFGEM guide for Property Owners:

 

5.41. Once the property owner has provided consent and subject to all eligibility criteria being met, a voucher will be issued to the installer. The property owner will also be informed.

Completing the project
5.42. Once a voucher for an ASHP or biomass boiler is issued,56 the installer has three months from the date the application is approved to complete the installation in line with industry standards and scheme requirements, and to register the installation with MCS and to redeem the voucher. Installers will have six months to do this for GSHPs.57 MCS may get in touch with the property owner regarding the quality of the installation.

 

Edited March 29 by sharpener