Johnnyt Posted March 31, 2023 Share Posted March 31, 2023 Just Got my 6 monthly electricity bill. It shows I've used £523 of electric, paid £527 by DD, I'm surely missing something but I cannot see how I'm benefitting form the Govt Bills support scheme. I have yet to analyse what it would have been without PV and battery. It's shown as a credit then a refund but isn't the net result zero? See attached. Years ago I passed my maths O'level with an A but this has flummoxed me. Is it just old age? Any help greatly appreciated. 2023-03-31_ElecB.pdf Link to comment Share on other sites More sharing options...
ProDave Posted March 31, 2023 Share Posted March 31, 2023 Check your bank statements. I read that as they debited your account £87.94 each month, and then refunded £66 to your account each month when the government payment came in. If they did not do that then I agree it does not make sense. Link to comment Share on other sites More sharing options...
JohnMo Posted March 31, 2023 Share Posted March 31, 2023 (edited) 14 minutes ago, Johnnyt said: cannot see how I'm benefitting form the Govt Bills support scheme Have you checked your bank statements? BG credited our bank account monthly directly via the direct debit mandate already in place. @ProDave beat me to it Edited March 31, 2023 by JohnMo Same advice as previous post Link to comment Share on other sites More sharing options...
Johnnyt Posted March 31, 2023 Author Share Posted March 31, 2023 I'll get my coat! Yes it's there folks. Much appreciated Link to comment Share on other sites More sharing options...
SteamyTea Posted March 31, 2023 Share Posted March 31, 2023 As above. They took your normal DD payment first, then put it right. Why I dislike Direct Debits, like leaving your card on the bar at a pub. Link to comment Share on other sites More sharing options...
ProDave Posted March 31, 2023 Share Posted March 31, 2023 25 minutes ago, SteamyTea said: As above. They took your normal DD payment first, then put it right. Why I dislike Direct Debits, like leaving your card on the bar at a pub. It is just a supplier that likes to do things in a clunky, unclear manner. A decent supplier like Octopus shows you each month exactly what you have used, exactly how much has been debited to your account with them, what has been paid in, and exactly what your ongoing balance is. They made it clear for the 6 months of the energy support payments, your DD would be reduced by £67 per month. Everything was simple and clear. And you don't need a smart meter to get simple and clear like that. Oh and Octopus let you set your DD amount, and if you get too much in credit, ask for some back. If you want to be with a better supplier PM me for a referal code to get £50 credit on switching. Link to comment Share on other sites More sharing options...
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