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Tesla servers down


Pocster

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13 minutes ago, SteamyTea said:

What was actually wasted?

Time.

 

Checking everything. Rebooting everything. Scratching my head thinking of other things to test/try.

Phone calls and emails to Tesla and installer.

Googling to see if anyone else has had similar issues.

Responding to your dumb response.

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Just now, SteamyTea said:

So no energy lost, or cash.

The system still worked?

 

All the rest was your choosing.

 

Does make one wonder about buying into an eco system though.

My 'choosing' was to check everything and make sure it's no problem my end.

Tesla said catogorically "all working our end" .

 

Time is the most valuable commodity . You can spend it but never get it back.

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1 hour ago, pocster said:

Been on this all day .

Not affecting everyone but my PowerWall can’t go online .

Connects to internet but not Tesla servers .

Tesla say everything is working - but I think this is fibs .

Will wait 48hrs and see .

When it goes down, what can you not do? I am going to assume monitoring and reporting.

 

I assume the unit will do its primary job autonomously? 

Edited by Carrerahill
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1 minute ago, Carrerahill said:

When it goes down, what can you not do? I am going to assume monitoring and reporting.

 

I assume the unit will do its primary job autonomously? 

Yes and no.

 

Appwise you can't login.

Webwise you can - but very little control i.e. can just check it's "working"

 

If though you get within range of the gateway you can login to its local Wifi. But! ( here's the thing I didn't know ). Though there's a serial number and password on it ; apparently that password gets changed once the installer sets it up ( so you can't log into it because you are believing the password is as it says but it isn't ).

So once you get the correct password you can login as long as you are in range of the gateway. You can see it's working; but you are looking at local data not Tesla server data.

 

Since install the PW has had no real issues ( a few hiccups in the App ) ; unlike SolarEdge who dick with the cloud based stuff every week or so causing all kinds of strange behaviour.

 

What took the time today was contacting everyone and obviously me learning a bit more about the PW.... - next time I'll have a better and quicker way to check things.

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10 minutes ago, RichardL said:

No substitute for a light on the front of things 'green' ok, ideally not routed through external/cloud layers of technology.

The PW battery does have a nice light. It was a good solid green is good.

Gateway also has nice lights; they were all good too.

 

Agree though a simple coloured light is very reassuring except when it says "all working" and it isn't.

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26 minutes ago, ProDave said:

Thanks for the thread. so when I eventually get some form of battery storage thingy, a requirement high on the list is it WILL NOT need some server to connect to to make it work.  It must work all by itself. 

I hate cloud based stuff with a passion . There’s been plenty of examples with Tesla cars / ring doorbell’s - if the cloud infrastructure has an issue YOU have an issue and there isn’t a lot you can do about it .

Edited by pocster
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In essence the battery was working . I just can’t see it or alter it 🙄

The local WiFi access is a good thing though ( now I can use it ) - because I can gain some control even if Tesla servers disappear . Every days a skool day 

Edited by pocster
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22 minutes ago, Thorfun said:

I have a display on my Luxpower so if I can't access the web based monitoring I can simply look at the front of the inverter.

 

image.jpeg.22cc1b84b3cb45366653c0118c2c4a96.jpeg

I think most things with a ‘display ‘ will disappear as it’s an additional cost compared to a web based interface .

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