TryC

yes, the sent a guy round and he measured up, but he would not have checked the skirting boards? and would not have seen the beading either because the carpet that was replaced was tucked under nicely and it covered the beading and the bottom part of the skirting. That is exactly what I said about the carpet then being too short (once I remove the beading), but they said no, the bubbles once the carpet is stretched would provide that 'extra' carpet to go under the skirting board once the beading is gone.

so, an update with the carpet. The shop wants me to remove the beading before they will re-fit as this is something they do not do. I just don't understand why this is now a problem, if the previous carpets was OK with this and now suddenly it is a problem - the carpet they replaced was in place for 20 years and we had carpet in before that in-situ for about 10. So 30 years no issues, but now they are blaming the beading in place that is properly (most likely) older than me! I really don't understand. Anyway, now I have to remove this beading that looks very much in place - how I don't even know. I don't even know what is hidden under the beading or what it is covering, if it isn't there just to cover a gap between the skirting and floorboard. The two-tone carpet, they said is because the carpet has been rolled up and upright for 6 months or what not, that it will come out and is not a fault (i was never told this could even happen, I didn't know it would happen). I pointed out I was not a carpet expert and would not know this. They said I need to give it a week before they can decide whether to replace it or not.

yes! the grippers were fixed to the floor like this originally (two of these fitters, just used the same ones installed), even though I paid for new grippers in the package, the fitters said they were still good to use and so used them - or maybe they were being lazy and didn't want to remove the old and put in the new I am not sure? I did ask, they said the grippers are good for 20 years and I said that carpet they are removing is 20 years old already (!). They carried on regardless and used the old one. Yesterday's install, they just used the same grippers too, but put new ones where there weren't any i.e., the fireplace - which came well after the carpet many years later. Never had an issue, with the carpet around the fireplace lip, it was in there snug, because it went right over it I suppose, but now, if you press it, the carpet goes up and down. I do distinctly recall there being a little gap between gripper and the carpet - for sure on your comment about being tucked into that gap, that is what I thought it would be done like, as what was done in the carpet that was replaced! tuck and tidy! I am not having much luck with tradespeople in general it would seem. I think once I get this once sorted, I hope for better luck with tradespeople in the New Year!

a family member had taken this photo of the new carpet, I have only just seen this - the backing is already damaged is it my fault to expect quality for price paid or do we need to check everything over countless times ? defo agree with you @ProDave when you say there is an importance of trusting your supplier and fitter!!

it is a pretty big brand, trust company I purchased from

i visited the online store, a guy came to measure, quote, i bought they came over the course of several months and sending no less than 6 fitters (for the 3 jobs in waves) as some fitters came without the correct stuff at times (i.e., no underlay, no plates, no ...carpet), having expected me to provide it for some reason? (no, I don't have a secret carpet stash in my house). If you are suggesting the area where it is two-tone colour is a patch join - no, I didn't even know they would do this, I would of thought they would have measured up and provided me with the right sized carpet before fitting. Is my understanding of your meaning correct??

sigh, carpet envy. but do u have issues same as mine? with the skirting?

i think i'd ask them to come down and inspect. in the last install upstairs, one of the fitters left a black mark, and they said to me, if I couldn't get it out, they would replace the entire carpet in that room. So they should do the same for this one? here's hoping!

i didn't know there was a beading there, yes, i painted it but I just painted it without noting there was a beading. As I said, I never thought the carpet would be fitted the way it has, it had carpet in there before and it wasn't an issue for the fitter back then? they managed to curl it under or whatever they did and make it good. when i took up the old carpet, it was firmly fitted to the floor and was not easy to uplift. I felt the carpet leave the grippers and heard it so, but with this new one, i could probably peel this thing back easily.

bubbles...like if my carpet needed CPR, i could give it cpr, you can see it go up and down like a chest compress. I had the carpet do this in other rooms that we had fitted by other installers (sent by the same carpet company), and I was beginning to think it was normal to have them - although, we didn't have these issues at all when we last had carpet fitted which was so 20 years ago. I don't know what it is, all the couldn't give a F types seem to be coming me lately. I'm having no real luck with the trades of late! They just said the carpet is stiff due to the cold and that the room should be warm to warm up the carpet???

i also have 'bubbles' everywhere on the carpet (where it is like an air bubble), the installer said it was because my room is freezing cold and that is why they are there and cannot stretch the carpet - is he taking BS?

will the two-tone colour go away or do i have to live with it forever?

yes, we have always had carpet in that room, that beading was there before i guess. it is an old house, they built things a lot differently back then! even how they put in the picture rails was a sight when we removed them!"

just also noticed the two-tone colour in the corner of my room. is this a cut and patch? it is the same on the other side too

I had a google search. the first image is what I saw and on top of that is the skirting board - I live in an old house, so who knows what they were smoking when they built it! even the skirting board goes into the actual wall in some places!! I don't have any photos of under the carpet, didn't think I would need it as I didn't think my carpet would ever be installed in this way. The second and third image is of the skirting boards but it is quite far away and you cannot see the beading under it (note, the bead is not all around the room, just in the area the fitter showed me I am sure. I think he thinks it is acceptable because when he came to fit, the old carpet, I actually pulled off the grippers so I could paint the skirting boards (the white was done by me recently). So, i think he may think this is what my carpet looked like and not folded under and neat and tidy? the second image is of the underlay and the grippers are wooden strip with nail like things in it

yes. i had these from the old carpet.

i cannot, the carpet has been glued down!

I'm not sure to be honest, that is what he said to me, when he said I wouldn't get a tidy finish because there is beading under the skirting board. But my other carpet, which I guess is not a twist, I do recall it was tucked under and pinned down onto the gripper - sorry, i do not know the correct terminology. But it looked tidy at the end of the day. Not like the current new carpet which looks like a small animal as gnawed around the edges.

i cannot recall to be honest. he just showed me the beading. but my other carpet did not look like the one now

will do! thanks for your advice. i will call them in the morning, as the fitter is due to come back tomorrow

yes, there are grippers and underlay underneath

Hi, I was wondering if anyone could offer some advice. We just had our carpets fitted and while the installer advised they could not slip the carpet under the skirting board as usual to get a nice seamless finish (because there was a beading under the skirting board that prevented this). I wasn't sure what he meant this would look like because he was replacing carpet and there were no visible finish issues so I just assumed it would look the same as the carpet being replaced and he was just covering his own workmanship as he also had to look at the work of previously fitted carpets whilst he was here (all fitters sent by the carpet company and not someone I had chosen). Anyway, he has installed the carpet and there is that visible gap between the carpet and the skirt edge and no way in my life did I think this would be how it would be left! as the other carpet was still neatly tucked under. The installer said this is what it will be, as it is a twist carpet and the old carpet is not. I touch the edges and it just goes up and down. This carpet was very expensive and to have it installed like this after such a long wait, to conclude our months long carpet journey, has left me so disappointed. Is this right? twist carpet that cannot go into a skirt because of a beading will forever look like this???

sorry, but what do you mean by T&G?

Hi All, We're due to have our carpets installed this week and wondered if anyone could suggest a make it good fix on our existing floorboards. We've always had that one pesky squeaky floorboard under the carpet and underlay, and so we went and put a plank in there, but turns out the wood we have is too thin - the floorboards have pretty old and thick wood, and whilst, we really wanted to retain the original (because it is so thick and strong, not like the types you can buy these days), there were two wobbly boards, one we fixed by just putting in a nail or two, but the other one, which is a weird shape and cracked and waning in some areas (because it is not cut straight). Is it possible to fill in these gaps? with some sort of floor filler or mend the cracked wood at all? Any advice would be appreciated. Thanks!