nod Posted April 21, 2019 Share Posted April 21, 2019 We are still waiting for sign off All BC requires is the stove cert Its been fitted for six weeks now Still no cert When BC came to inspect some three weeks back He said no problem I may be able to view online But there was nothing there Am able to search the Hetas site or hurry things along Link to comment Share on other sites More sharing options...
ProDave Posted April 21, 2019 Share Posted April 21, 2019 Pester your installer and keep pestering him and make it clear you are being held up for the lack of certificate. Are you sure he really is HETAS approved? Link to comment Share on other sites More sharing options...
Onoff Posted April 21, 2019 Share Posted April 21, 2019 You can check here: https://www.hetas.co.uk/find-installer/ Link to comment Share on other sites More sharing options...
nod Posted April 21, 2019 Author Share Posted April 21, 2019 Yes I’d looked on this site but it seemed more for finding an installer i have his regestration number Link to comment Share on other sites More sharing options...
Onoff Posted April 21, 2019 Share Posted April 21, 2019 30 minutes ago, nod said: Yes I’d looked on this site but it seemed more for finding an installer i have his regestration number Go on the same link and click on the Check Business tab. You can enter the registration number and I presume check it's legit, it's him named etc. Link to comment Share on other sites More sharing options...
nod Posted April 21, 2019 Author Share Posted April 21, 2019 Thanks yes it gives all of his details But i thought I may be able my stove ref online Looks like I’ll have to wait till it is sent out in the post Link to comment Share on other sites More sharing options...
nod Posted April 24, 2019 Author Share Posted April 24, 2019 I posted a few days ago regarding the non arrival of my Hetas cert First response was Dave Are you sure he is Hetas Certified Well I’ve contacted Hetas armed with his reg number He’s not been a member for five years The laughable thing is we steered away from shops that subcontracted the fitting In favour of a long established business Where The Co owner does the fitting himself I guessing he is a member of another organisation Would this satisfi BC ? The worrying thing is that he has given me an exspired cert number Link to comment Share on other sites More sharing options...
Onoff Posted April 24, 2019 Share Posted April 24, 2019 (edited) I'd give him the opportunity to put it right, I'm sure he has a mate who is properly HETAS certified. Has he not broken the law by all this? http://www.hetas.co.uk/wp-content/mediauploads/Advice-Leaflet-3-08-16.pdf&ved=2ahUKEwipvIvpq-jhAhUGLewKHUFQACgQFjABegQIDhAE&usg=AOvVaw0V6LjENwjDMqhus3fnGyPU Edited April 24, 2019 by Onoff Link to comment Share on other sites More sharing options...
Onoff Posted April 24, 2019 Share Posted April 24, 2019 10 minutes ago, nod said: I posted a few days ago regarding the non arrival of my Hetas cert First response was Dave Are you sure he is Hetas Certified Well I’ve contacted Hetas armed with his reg number He’s not been a member for five years The laughable thing is we steered away from shops that subcontracted the fitting In favour of a long established business Where The Co owner does the fitting himself I guessing he is a member of another organisation Would this satisfi BC ? The worrying thing is that he has given me an exspired cert number Didn't you say he checked out on the HETAS site? Link to comment Share on other sites More sharing options...
nod Posted April 24, 2019 Author Share Posted April 24, 2019 35 minutes ago, Onoff said: Didn't you say he checked out on the HETAS site? Initially when BC called for sign off I told them that the cert hadn’t arived BC said no problem I’ll pull it off the Hetas site But there was nothing there So I contacted him and he sent me his out of date reg number I wouldn’t mind He wasn’t the cheapest and is certainly the largest shop locally Link to comment Share on other sites More sharing options...
newhome Posted April 24, 2019 Share Posted April 24, 2019 Easy then. Tell him you need a valid HETAS sign off acceptable by BC by the end of next week or you will consider him in breach of contract. That’s pretty bad if he is providing you with invalid credentials. Link to comment Share on other sites More sharing options...
newhome Posted April 24, 2019 Share Posted April 24, 2019 See here: What protection or support does HETAS offer after installation? HETAS strives to promote and monitor continuous improvement in the safe installation and use of solid fuel appliances, systems, chimneys & flues and in their maintenance. As such, we are keen to be advised of any non-compliant installation carried out whether by a non-registered HETAS or registered HETAS engineer. Please feel free to call or email us at any time for additional support or advice, before or after your HETAS installation takes place. Contact us If he doesn’t play ball contact HETAS. HETAS FAQs Link to comment Share on other sites More sharing options...
nod Posted April 24, 2019 Author Share Posted April 24, 2019 Just spoke to Hetas and the installer Both are contradicting each other I think it may be a Hetas cockpup As he tells me that his last inspection was three weeks ago To be continued Link to comment Share on other sites More sharing options...
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