Hetas cert

[nod]

We are still waiting for sign off

All BC requires is the stove cert 

Its been fitted for six weeks now 

Still no cert 

When BC came to inspect some three weeks back 

He said no problem I may be able to view online 

But there was nothing there 

Am able to search the Hetas site or hurry things along 

[ProDave]

Pester your installer and keep pestering him and make it clear you are being held up for the lack of certificate.

 

Are you sure he really is HETAS approved?

[Onoff]

You can check here:

 

https://www.hetas.co.uk/find-installer/

 

 

[nod]

Yes I’d looked on this site but it seemed more for finding an installer

 

i have his regestration number

[Onoff]

30 minutes ago, nod said:

Yes I’d looked on this site but it seemed more for finding an installer

 

i have his regestration number

 

Go on the same link and click on the Check Business tab. You can enter the registration number and I presume check it's legit, it's him named etc.

[nod]

Thanks

 

yes it gives all of  his details  

But i thought I may be able my stove ref online 

Looks like I’ll have to wait till it is sent out in the post 

[nod]

I posted a few days ago regarding the non arrival of my Hetas cert 

First response was Dave Are you sure he is Hetas Certified 

Well I’ve contacted Hetas armed with his reg number 

He’s not been a member for five years 

 

The laughable thing is we steered away from shops that subcontracted the fitting 

In favour of a long established business 

Where The Co owner does the fitting himself 

I guessing he is a member of another organisation 

Would this satisfi BC ?

The worrying thing is that he has given me an exspired cert number 

 

[Onoff]

I'd give him the opportunity to put it right, I'm sure he has a mate who is properly HETAS certified. 

 

Has he not broken the law by all this?

 

http://www.hetas.co.uk/wp-content/mediauploads/Advice-Leaflet-3-08-16.pdf&ved=2ahUKEwipvIvpq-jhAhUGLewKHUFQACgQFjABegQIDhAE&usg=AOvVaw0V6LjENwjDMqhus3fnGyPU

Edited April 24, 2019 by Onoff

[Onoff]

10 minutes ago, nod said:

I posted a few days ago regarding the non arrival of my Hetas cert 

First response was Dave Are you sure he is Hetas Certified 

Well I’ve contacted Hetas armed with his reg number 

He’s not been a member for five years 

 

The laughable thing is we steered away from shops that subcontracted the fitting 

In favour of a long established business 

Where The Co owner does the fitting himself 

I guessing he is a member of another organisation 

Would this satisfi BC ?

The worrying thing is that he has given me an exspired cert number 

 

 

Didn't you say he checked out on the HETAS site?

[nod]

35 minutes ago, Onoff said:

 

Didn't you say he checked out on the HETAS site?

Initially when BC called for sign off 

I told them that the cert hadn’t arived 

BC said no problem I’ll pull it off the Hetas site 

 But there was nothing there 

So I contacted him and he sent me his out of date reg number 

I wouldn’t mind He wasn’t the cheapest and is certainly the largest shop locally 

[newhome]

Easy then. Tell him you need a valid HETAS sign off acceptable by BC by the end of next week or you will consider him in breach of contract. That’s pretty bad if he is providing you with invalid credentials. 

[newhome]

See here:

 

What protection or support does HETAS offer after installation?

 

HETAS strives to promote and monitor continuous improvement in the safe installation and use of solid fuel appliances, systems, chimneys & flues and in their maintenance. As such, we are keen to be advised of any non-compliant installation carried out whether by a non-registered HETAS or registered HETAS engineer.

Please feel free to call or email us at any time for additional support or advice, before or after your HETAS installation takes place. Contact us

 

If he doesn’t play ball contact HETAS. 

 

HETAS FAQs

[nod]

Just spoke to Hetas and the installer Both are contradicting each other 

I think it may be a Hetas cockpup 

As he tells me that his last inspection was three weeks ago 

To be continued