Bad roofing job: how should I proceed?

[David001]

A certain building company, which claims to be professional, has left me with a shoddy porch hood.  I paid them one third at the end of the first day of work.  I have not paid them the remaining two thirds.

 

Please have a look at the worst examples of their work.  (There are a total of 32 similarly serious flaws.

 

I have asked another roofer to look at the porch, and a carpenter is soon to look at the woodwork.

 

PLEASE could I have people's opinions as to how to proceed?

 

[Nickfromwales]

That looks like dogshit.

 

Flashing should be up behind the wood cladding, so that needed cutting back, lifting away, and the lead offered up behind it.

 

Woodwork and ridge tile etc is abysmal. 

 

Shocking how anyone can say they can do a job like this for someone, when they clearly have zero clue what to do or how to do.

 

2/10 at best, more like a 1/10 though. 

[marshian]

15 hours ago, Nickfromwales said:

That looks like dogshit.

 

<snip>

 

2/10 at best, more like a 1/10 though. 

 

What @Nickfromwales said although I wouldn't even give it a 1/10

[Super_Paulie]

wow, thats bad. I mean my porch/canopy was shit, but thats another level. That "flashing" is basically a scam, im not sure what advice you need but at the very least that flashing needs sorting out.

 

My builder used offcuts of an old fence (i had stored for burning) in my porch roof and cut the canopy rafters too short so added bits on the end. As its exposed it looks crap and i'll have to box it in with soffit board or something. "Most people make a feature out of the exposed timbers" he said. At that stage i just wanted them gone so i let it go, another job i need to finish.

[BotusBuild]

David,

I fear you may have already paid them.

 

If so, save your sanity, and get a(nother?) recommendation from someone locally to completely redo this.

 

Hope you can find someone to sort this out for you

[Mr Punter]

The work is so bad that I would not offer them the chance to return and make good.  Your new firm will need to strip the whole thing and start again.  Make sure you see some completed jobs and have a chat to customers.

[David001]

1 hour ago, BotusBuild said:

I fear you may have already paid them.

 

If so, save your sanity, and get a(nother?) recommendation from someone locally to completely redo this.

@BotusBuild, thanks.  I paid ⅓ at end of first day's work.  Am awaiting the quote of a recommended builder to make good all the flaws (but probably as you say too redo everything except they basic structure).  Should I refuse to pay the outstanding ⅔, or should I only pay whatever is left over once the making good has been completed?  What would you suggest?

[David001]

1 hour ago, Mr Punter said:

The work is so bad that I would not offer them the chance to return and make good. 

@Mr Punter, thanks.  That is exactly how I felt when I discovered what they had done.  I simply could not trust them to truly remedy all their faults.  I think the work proves that they are unable to judge the quality of their own work.  

 

Locating and arranging the new company, documenting all the faults, continuing to have to deal with the  project: it has all eaten up further time and energy.  Does this warrant refusing to pay the outstanding ⅔?  What would you do in these circumstances?

[Mr Punter]

DON'T PAY ANY MORE! Write to them explaining that the work is not satisfactory and you will be withholding all further payments.  Attach the photos.  Reserve the right to claim all expense to rectify.

[mjc55]

As @Mr Punter says above.  The work is of such poor quality that no more should be paid and as it may well cost you more to rectify than it cost in the first place they should be told that you hold them responsible for the shoddy work and any costs to rectify.

[BotusBuild]

1 hour ago, David001 said:

@BotusBuild, thanks.  I paid ⅓ at end of first day's work.  Am awaiting the quote of a recommended builder to make good all the flaws (but probably as you say too redo everything except they basic structure).  Should I refuse to pay the outstanding ⅔, or should I only pay whatever is left over once the making good has been completed?  What would you suggest?

Exactly what @Mr Punter says above

[Spinny]

I know nothing about slate work, but in Pic 6 shouldn't each layer of slates sit flush and against the row below. Rather looks like the wind would get under some of those slates and potentially pull them off.

And have you tried putting a hosepipe over it ?

 

Every sympathy as I know how challenging it can be to find good tradespeople. At least you have a chance to get it redone before winter.