What to expect from an MCS follow-up visit?

[sharpener]

Our installer has contacted us to say that (13 months after installation) the MCS want to visit as a random site chosen for QA follow up.

 

It would be useful to know from anyone who has had a visit how long they take, what they want to see in terms of equipment and documentation, whether you get a written report or any other kind of feedback, anything else of note.

 

TIA

[Bramco]

We had one - and it was useful.

The installers hadn't used UV protected insulation on the pipes outside, so they made them come back and retrofit it.

I wrote about it at the time but from memory, they wanted to see all the documentation, which for us was in order. And there was a visual inspection, which turned up the insulation and the fact that they hadn't installed a duct for the pipework - but we'd agreed that this wouldn't be possible due to the wall build up, so I had to submit the drawings for the wall build up to them which they then used as evidence for the decision.

 

Inspector was a nice chap, knew what he was on about, so all in all, it was worth having the inspection.