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Posted

Quick question

Got this receipt from my local agg supplier for some sand, Should I push for an Invoice on headed paper or would this pass muster with the reclaim people

 

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Posted

Yes it should be okay.  I had a load of "receipts" from the likes of B&Q who won't give you anything more than a till receipt, even when you ask for a VAT receipt.  It has the VAT number of the company so it should be okay.

  • Like 1
Posted (edited)

We submitted plenty of Wickes type receipts that were accepted.  Is that a paper receipt or Electronic.  To be on the safe side add the delivery note, or confirmation email. or something with "sand" on, as it's description  "custom item" is a little vague.   

 

Edit:- spelt Wickes right 🤔 

 

Edited by Blooda
  • Like 1
Posted

You'll need another page showing what the item is with something linking the two, e.g. order number. We had our staircase rejected as the I voice didn't describe the items enough. So we resubmitted with the order co formation sheet that had it fully detailed and had the same order ref and our details on it. Still going through appeal.

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Posted

Under the order number is ‘show details’ if you click on this do you get a better invoice/receipt. 
 

Posted
8 hours ago, Susie said:

Under the order number is ‘show details’ if you click on this do you get a better invoice/receipt. 
 

Wish it did, just shows payment reference.

Posted

I would go back to them and ask for a receipt or invoice that doesn’t just say custom item, explain why that’s its too vague. 

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