Brink Home website (for Brink’s MVHR app) down?

[Adsibob]

Anyone else not able to connect to their Brink MVHR machine through the https://www.brink-home.com/app/#/gateway-list/5481/visualization/componentRoot-5697 site.

[SteamyTea]

I clicked on your link and it took me to this:

But not having a unit, or account, can't go any further.

 

[Adsibob]

1 hour ago, SteamyTea said:

I clicked on your link and it took me to this:

But not having a unit, or account, can't go any further.

 

Yes, I can get that far too. Then I log on, get to the next screen and there I’m told “system offline”, but not sure if that’s my end of the connection or theirs.

[Adsibob]

Was hoping someone with an account, like @jackor @Nickfromwales( I assume) would try and log in.

[jack]

7 hours ago, Adsibob said:

Was hoping someone with an account, like @jackor @Nickfromwales( I assume) would try and log in.

 

I don't have an account, sorry. My unit doesn't have this functionality.

[Adsibob]

58 minutes ago, jack said:

 

I don't have an account, sorry. My unit doesn't have this functionality.

Ah okay. But maybe you can help with the following: I think the problem is likely to be at my end, as we had a power cut and the issue appears to have followed on from that. It’s odd, the unit lost all of its settings, or almost all. Airflow is now set to 50, 100, 200, 300, whereas before I think it might have been 50, 180 (I think), 200 (and something ?), 330. I only noticed this because the time and date settings were lost. Weirdly however, the unit remembered my SSID and wifi password, so not sure why it forgot the rest and why it’s not hooking up to the internet.

 

Two questions:

 

To make sure  the airflow settings are correct, is it just a case of changing them to what is on the commissioning certificate? (I don’t have any sensors, just boost buttons in the toilets and kitchen.)

 

Are there any other settings I need to change, or are all these just the default?

[jack]

On 13/04/2023 at 08:32, Adsibob said:

To make sure  the airflow settings are correct, is it just a case of changing them to what is on the commissioning certificate? (I don’t have any sensors, just boost buttons in the toilets and kitchen.)

 

Are there any other settings I need to change, or are all these just the default?

 

Yes for the airflow settings.

 

I'm not sure what other non-standard values you might have had in other settings. The only one that immediately occurs to me is the temperatures at which summer bypass kicks in and out, which might have been changed from the default.