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Returning a used washing machine?


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Morning all,

Having some bad luck with our new build at the moment!

Latest issue is the washing machine.

 

We ordered the machine a while ago, first one was delivered but heavily damaged, so after a few emails it was replaced.

When the next one was ordered I sent the item number info from inside the washing machine door to the company and they re ordered.

 

All good I thought!

New one turns up looks the same but no dents so the kitchen fitters installed the machine.

We have used it for the first time today and noticed the clothes came out dry.

On inspection this machines part number is one letter different and is the washer drier version.

 

Would there be anything I can do in this situation?

No doubt most places will only return if item not used 

 

Many thanks for any pointers 

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So you paid for a washer, and you got a washer - dryer for the same price?  And you are unhappy?

 

Just don't use the dryer functions if you don't want to.  Don't make a problem and more stress when there is no need.

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I was just concerned I could not separate the two cycles but seems you can.

Its more a time thing as we do a lot of washing so don’t really want the machine tied up for the drying cycle.

 

Its integral but can’t see a vent or water collection point to see which type it is!

 

We do also have a heat pump dryer 

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