canalsiderenovation Posted November 3, 2021 Share Posted November 3, 2021 Help! Any ideas? I think it's something to do with flow bur I can't work it out and everything seems to be off. Link to comment Share on other sites More sharing options...
ProDave Posted November 3, 2021 Share Posted November 3, 2021 Nothing in the manual? Try the computer trick. Turn the mains power supply off, wait a couple of minutes and turn it back on (re boot it) I found this https://www.manualslib.com/manual/1071296/Samsung-Ae090jxydeh.html?page=66 Water pump is on, but flow switch is off, so it thinks the pump has failed. I had a lot of problems like this with my own (different make) ashp initially until I fitted a second pump to boost the flow rate. On mine, once it has registered a flow rate error it needs a power cycle to clear it. 1 Link to comment Share on other sites More sharing options...
canalsiderenovation Posted November 3, 2021 Author Share Posted November 3, 2021 1 minute ago, ProDave said: Nothing in the manual? Try the computer trick. Turn the mains power supply off, wait a couple of minutes and turn it back on (re boot it) Yep but it may as well be in French Link to comment Share on other sites More sharing options...
canalsiderenovation Posted November 3, 2021 Author Share Posted November 3, 2021 It's less than a year since install so I can ring Alto but wondered if there was an easy fix. Link to comment Share on other sites More sharing options...
ProDave Posted November 3, 2021 Share Posted November 3, 2021 Yes as per my edit to my post above which you may have missed. There is a flow switch to ensure the water flowing around the system is flowing fast enough and that has detected that it is not. Re boot it and see if it clears. If it does not call your installer. 1 Link to comment Share on other sites More sharing options...
canalsiderenovation Posted November 3, 2021 Author Share Posted November 3, 2021 Turned everything off and back on and error has disappeared but I'll ring the installer shortly and see what they say. Link to comment Share on other sites More sharing options...
Roundtuit Posted November 3, 2021 Share Posted November 3, 2021 (edited) Filter probably needs a clean. I had a flow rate error code this morning (Hitachi code 070); I think now its cold, radiators and ufh zones are opening up and blasting through bits of crap that are still in the system into the little stainless steel gauze filter. 15 minute job to remove and clean filter and all's good. (Check out youtube videos for filter cleaning- could be an easy fix). Edited November 3, 2021 by Roundtuit 1 Link to comment Share on other sites More sharing options...
canalsiderenovation Posted November 3, 2021 Author Share Posted November 3, 2021 Alto are calling me as it was installed less than a year ago. Our heating has been on since just before October. Link to comment Share on other sites More sharing options...
MikeGrahamT21 Posted November 3, 2021 Share Posted November 3, 2021 You don't seem to have much luck with your plumbing do you?! Hope its sorted soon, be very interested to know how the EWI performs compared to last year Link to comment Share on other sites More sharing options...
canalsiderenovation Posted November 3, 2021 Author Share Posted November 3, 2021 4 minutes ago, MikeGrahamT21 said: You don't seem to have much luck with your plumbing do you?! Hope its sorted soon, be very interested to know how the EWI performs compared to last year I know! Engineer coming on Tuesday to 'replace flow switch'. We have had our heating on (and hot water as the solar isn't doing much) since the end of September and temperatures have been really poor generally for the latter part of October (down to 2 degrees). We have heating on all through the house with temperatures being boosted up during the Octopus Go Faster times (8:30pm-1:30am). I haven't been seperating our our ASHP use against our 'other' in October but i am for November so that will give me some figures. For October our total use has been 567.7 but I can't say what proportion has been our heat pump although generally our other use has been between 3-6 units when we were monitoring earlier in year albeit we don't have much solar now. A large proportion of our use is during the Octopus Go Faster times though so will be far less cost than using all at our normal rate of 14.63. Link to comment Share on other sites More sharing options...
MikeGrahamT21 Posted November 3, 2021 Share Posted November 3, 2021 (edited) Fingers crossed for you. I've used only 1/3rd of the amount of gas (m3) this October compared to last October (pending monthly statement from Zog) Tado is telling me Oct 2020 - 92hrs 29mins heating Oct 2021 - 8hrs 24 heating And i've definitely not been cold! Also just dropped the flow temperature to 50C from 55C which should further reduce usage, 55C was too much of a hit when it turned on. Edited November 3, 2021 by MikeGrahamT21 Link to comment Share on other sites More sharing options...
George Posted November 3, 2021 Share Posted November 3, 2021 It's certainly been an unusually warm autumn, here October has been 2C warmer than last year. Link to comment Share on other sites More sharing options...
ProDave Posted November 3, 2021 Share Posted November 3, 2021 1 minute ago, George said: It's certainly been an unusually warm autumn, here October has been 2C warmer than last year. Indeed it has. Only put the heating on yesterday, most years it is some time in October we feel the need for a little warmth. Temperature has certainly plummeted today. Link to comment Share on other sites More sharing options...
canalsiderenovation Posted November 3, 2021 Author Share Posted November 3, 2021 15 minutes ago, ProDave said: Indeed it has. Only put the heating on yesterday, most years it is some time in October we feel the need for a little warmth. Temperature has certainly plummeted today. We definitely haven't had warm weather. It's been terrible, really windy and cold. But then I'm always cold ? You all must be further south! Link to comment Share on other sites More sharing options...
MikeGrahamT21 Posted November 3, 2021 Share Posted November 3, 2021 Kinda… South Yorkshire ? 1 Link to comment Share on other sites More sharing options...
ProDave Posted November 3, 2021 Share Posted November 3, 2021 21 minutes ago, canalsiderenovation said: We definitely haven't had warm weather. It's been terrible, really windy and cold. But then I'm always cold ? You all must be further south! Hardly. 20 miles north of Inverness in the Highlands. Link to comment Share on other sites More sharing options...
canalsiderenovation Posted November 3, 2021 Author Share Posted November 3, 2021 1 minute ago, ProDave said: Hardly. 20 miles north of Inverness in the Highlands. I must be really nesh. Our neighbours came in earlier and said it was hot and I had a long sleeved top on and a jumper! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now