richie9648 Posted September 11, 2021 Share Posted September 11, 2021 Hi I have 4 solar velux windows and all work fine apart from one which seems to close and then for some reason opens again very so slightly. The strange thing is that when it rains the sensor kicks in and then closes normally i tried to upload a video but can’t get it to upload on here ? Link to comment Share on other sites More sharing options...
Nickfromwales Posted September 11, 2021 Share Posted September 11, 2021 Are these under warranty? Link to comment Share on other sites More sharing options...
Onoff Posted September 11, 2021 Share Posted September 11, 2021 They use a piezo sensor that picks up the "noise" of rain drops hitting hit and sends a close signal. (Mate got a major touch allowing his house to be used as a show home for them!) This help? https://www.yarddirect.com/blog/Reasons-Window-Lock/ Link to comment Share on other sites More sharing options...
richie9648 Posted September 11, 2021 Author Share Posted September 11, 2021 36 minutes ago, Nickfromwales said: Are these under warranty? Yes still under warranty- bought a few months back Link to comment Share on other sites More sharing options...
richie9648 Posted September 11, 2021 Author Share Posted September 11, 2021 35 minutes ago, Onoff said: They use a piezo sensor that picks up the "noise" of rain drops hitting hit and sends a close signal. (Mate got a major touch allowing his house to be used as a show home for them!) This help? https://www.yarddirect.com/blog/Reasons-Window-Lock/ Don’t thing it’s the magnet missing as it seems to close when raining but will have to check that out Link to comment Share on other sites More sharing options...
wozza Posted September 12, 2021 Share Posted September 12, 2021 Have you tried a reset - there is a small reset button (hole) in the battery box that needs to be pressed for 8 seconds to reset the window. Link to comment Share on other sites More sharing options...
richie9648 Posted September 12, 2021 Author Share Posted September 12, 2021 2 hours ago, wozza said: Have you tried a reset - there is a small reset button (hole) in the battery box that needs to be pressed for 8 seconds to reset the window. Yes - did a reset the other day but still same issue occurring. Link to comment Share on other sites More sharing options...
Mr Punter Posted September 12, 2021 Share Posted September 12, 2021 Is this a trickle vent issue? Link to comment Share on other sites More sharing options...
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