Adsibob Posted January 26, 2021 Share Posted January 26, 2021 Towards the end of this thread there was a fairly detailed discussion of various window companies that offer imitation steel windows in aluminium. Some good companies mentioned there, but a bit out of my price range. Duration Windows in Canvey Island seem to be slightly more affordable. Just wondering if anybody has any experience of Duration Windows? Good or bad. Link to comment Share on other sites More sharing options...
nod Posted January 26, 2021 Share Posted January 26, 2021 Yes they have there own factory in Canvy Great product Great price and fantastic after sales No I’m not there rep ? Link to comment Share on other sites More sharing options...
Adsibob Posted January 26, 2021 Author Share Posted January 26, 2021 54 minutes ago, nod said: Yes they have there own factory in Canvy Great product Great price and fantastic after sales No I’m not there rep ? Thanks @nod I’ve sent them my window schedule and asked for a quote. Hopefully they can install within 12 weeks as I’m on a tight timescale. 1 Link to comment Share on other sites More sharing options...
Adsibob Posted January 27, 2021 Author Share Posted January 27, 2021 So the good news is they can meet my timing requirements. But... they only supply, they don't install. I'm generally averse to a situation where I contract with one company to supply a product and another company to install it, as if something goes wrong there's a tendency to play "pass the buck". Link to comment Share on other sites More sharing options...
TonyT Posted January 27, 2021 Share Posted January 27, 2021 Yes, it does lead to the that was damaged in transit not by us installing it ‘conversations’ i suppose every window could be inspected for damage on site on arrival and then advise the fitters that they are liable for any damage.... Link to comment Share on other sites More sharing options...
Adsibob Posted January 27, 2021 Author Share Posted January 27, 2021 11 minutes ago, TonyT said: Yes, it does lead to the that was damaged in transit not by us installing it ‘conversations’ i suppose every window could be inspected for damage on site on arrival and then advise the fitters that they are liable for any damage.... Yeah, i just can't help thinking that if there are problems after installation - not aesthetic problems, but functional issues, such as the window not being water tight or difficulties opening and closing, there could still be a "pass the buck" type situation. I'm going to ask Duration for their list of recommended installers in my area and see what Duration say about this issue. Link to comment Share on other sites More sharing options...
Bramco Posted February 2, 2021 Share Posted February 2, 2021 On 27/01/2021 at 11:03, Adsibob said: So the good news is they can meet my timing requirements. But... they only supply, they don't install. How long did it take to get a response - I sent our window schedule the other day but haven't even had a 'thanks for your enquiry, we'll get back to you' email. Simon Link to comment Share on other sites More sharing options...
Adsibob Posted February 2, 2021 Author Share Posted February 2, 2021 1 hour ago, Bramco said: How long did it take to get a response - I sent our window schedule the other day but haven't even had a 'thanks for your enquiry, we'll get back to you' email. Simon Yeah, they are pretty slow to be honest. It's been over a week now since I sent them my window schedule and still no quote from them. They have at least acknowledged my email, but it is still pretty poor when i have stressed to them at the outset that I am in a hurry and need the windows urgently. I've also gone off them because they can't actually provide the product I want or something similar to it. Link to comment Share on other sites More sharing options...
Bramco Posted February 2, 2021 Share Posted February 2, 2021 6 hours ago, Adsibob said: I sent them my window schedule and still no quote from them I phoned today and they promised a quote by the end of the day - we'll see... Simon Link to comment Share on other sites More sharing options...
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