nod Posted December 3, 2019 Share Posted December 3, 2019 Does anyone no when the filter needs replacing I’ve looked on there site at they recommend the whole unit serviced after 5 years No mention of the filter I see most of the other makes recommend the filter replacing every six months Link to comment Share on other sites More sharing options...
vivienz Posted December 3, 2019 Share Posted December 3, 2019 I think it is a couple of times per year, depending on water hardness. I will check in my info this evening, unless someone responds earlier. Link to comment Share on other sites More sharing options...
nod Posted December 3, 2019 Author Share Posted December 3, 2019 31 minutes ago, vivienz said: I think it is a couple of times per year, depending on water hardness. I will check in my info this evening, unless someone responds earlier. Thanks Viv I can’t seem to see it online Link to comment Share on other sites More sharing options...
joth Posted December 3, 2019 Share Posted December 3, 2019 They have numerous filters, the one for the boiling water tank is only supposed to be changed every 3-5 years, but isn't intended for dealing with hard water https://www.quooker.co.uk/most-frequent-questions/what-maintenance-does-a-quooker-require https://www.quooker.co.uk/faq/faq/index/tag/change-filter/ The filters for cold/sparkling water and scale control are significantly more frequent (I'm not planning to install either those; just run it from the whole-house water softener instead) Link to comment Share on other sites More sharing options...
vivienz Posted December 3, 2019 Share Posted December 3, 2019 You can run it from softened water but Quooker specifically recommend the filter. Link to comment Share on other sites More sharing options...
joth Posted December 3, 2019 Share Posted December 3, 2019 Of course they do - they get a steady income from all the replacement filters! ? (And it'd be distinctly odd for them to have a scale reduction product and not recommend it) Our local water softener shop is also a Quooker dealer, and recommended the other approach to us. Also FWIW, on that link I included before, Quooker say "You can install a descaling system in front of the Quooker, such as the Quooker Scale Control,...." which to my interpretation is really only them giving one example of how to solve it, not an attempt to place any kind of restriction on which you use. Link to comment Share on other sites More sharing options...
Jeremy Harris Posted December 3, 2019 Share Posted December 3, 2019 Our boiling water tap came with a phosphate dosing softener cartridge filter. Very expensive, around £40 a time to replace it, and it needed replacement every 6 months. Like @joth, I made enquiries, then removed the filter and have been running our boiling water tap on softened water. It seems that the makers of boiling water taps often charge a pretty high price for replacement filters. The filter that came with ours had a pretty unique bayonet fitting, that I couldn't find anywhere else. I'm pretty sure it had been designed like this to force you to buy their expensive replacement cartridges. Reminded me a bit of the sales model for inkjet printers. 1 Link to comment Share on other sites More sharing options...
vivienz Posted December 3, 2019 Share Posted December 3, 2019 Here you go, @nod This should give you the info you need. We're about 4 months on now with ours and I am considering switching to the house softened water. We set the filter to the hardness level indicated but we have a slight bit of leakage from the tap and at the base it's leaving a trace of limescale so I assume the filter isn't as effective as the water softener. I will turn up the filtration level for the life of this filter but after that, I think it's simpler to just use softened water. 1 Link to comment Share on other sites More sharing options...
Russdl Posted December 4, 2019 Share Posted December 4, 2019 Does anyone know how the Quooker softens? Is it phosphate dosing a la Jeremeys? Link to comment Share on other sites More sharing options...
Jeremy Harris Posted December 4, 2019 Share Posted December 4, 2019 28 minutes ago, Russdl said: Does anyone know how the Quooker softens? Is it phosphate dosing a la Jeremeys? There are really only two ways, use a one-time-use, pre-charged, ion exchange resin (exactly the same as a water softener, but without the regeneration system), or use phosphate dosing, like the Combimate. From the description that @vivienz has given, I'd say that it's probably a phosphate dosing unit, as phosphate dosing doesn't reduce limescale, it just stops it sticking to anything to form hard scale, so all that's left is a powdery precipitate that will leave white marks if water dries on a surface. 1 Link to comment Share on other sites More sharing options...
vivienz Posted December 4, 2019 Share Posted December 4, 2019 1 hour ago, Russdl said: Does anyone know how the Quooker softens? Is it phosphate dosing a la Jeremeys? The Quooker doesn't soften, it filters. 1 Link to comment Share on other sites More sharing options...
joth Posted December 4, 2019 Share Posted December 4, 2019 12 minutes ago, vivienz said: The Quooker doesn't soften, it filters. Are you sure? They describe it as a "water softening cartridge" https://www.quooker.co.uk/310-toebehoren/inline-filter-cartridge-31-049-00.html/ Link to comment Share on other sites More sharing options...
joth Posted December 4, 2019 Share Posted December 4, 2019 Sorry just realized I probably linked the wrong filter, it's the Scale Control cartridge that is used on the boiler tank (I believe. They have blooming many!). The Scale Control cartridge is an ion exchange softener according to https://glacierwatersystems.com/product/quooker-scale-control/ And here 1 Link to comment Share on other sites More sharing options...
vivienz Posted December 6, 2019 Share Posted December 6, 2019 A footnote to this thread with a bit if unscientific follow up research. A couple of buildhubbers visited yesterday and we were chatting about the different qualities of softened and filtered water. My main house water is softened but the kitchen sink tap is a Quooker that provides filtered water. A glass of each was poured and a taste test completed. The softened water had a pronounced salty tang to it but the filtered water was neutral. 3 out of 3 voted for filtered as drinking water on the basis of taste. 1 Link to comment Share on other sites More sharing options...
Mr Punter Posted December 6, 2019 Share Posted December 6, 2019 For cold drinking water I prefer straight from the mains or chilled. No filtering or softening. I understand that drinking hard water can prevent hardening of the arteries. Link to comment Share on other sites More sharing options...
vivienz Posted December 6, 2019 Share Posted December 6, 2019 1 hour ago, Mr Punter said: For cold drinking water I prefer straight from the mains or chilled. No filtering or softening. I understand that drinking hard water can prevent hardening of the arteries. Oh well, looks like the standpipe outside for me, then! 1 Link to comment Share on other sites More sharing options...
nod Posted December 6, 2019 Author Share Posted December 6, 2019 Sorry I missed these replies to my question Great help Thank you Link to comment Share on other sites More sharing options...
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