I'm a self employed window and door specialist and have 15+ years experience in the Passive House and Low energy windows and doors market, supplying across the UK. I also supply consultancy services and can help you in obtaining prices and take the stress away from you.
Happy to help in anyway that I can, drop me a message if you have any questions.
Yes, just trim it back, will make your life easier. Without knowing the product supplied, I can't really say what the values are as I would be guessing but in principle, if triple and insulated frame (foam injected into the frame), you're probably looking at the Energeto 8000.
You should be able to take measurements internally/externally in the same fashion. That diagram is perfect.
The internal measurements compared to external will be different and depends on finishes, they could be the same but if brick to brick externally, then I’d expect internal to be slightly smaller as the window measurement will be reduced by the plasterboard (if it is not sitting behind the ingo/check reveal).
I doubt it is a check reveal if you’re in England.
They don’t have a clue because they don’t check the details or enquire where the reed contacts come out of the frame.
Most don’t even know where the reed contacts are located.
Have you considered just using glazing beads and hidden fixings though the bead and finish with glazing tape and silicone bead around the glass? The beads are generally what hold the glass in please.
Either agrees or took the lesser of two evils, I'll go with he just didn't want to fight it further. Either with legal advise or not. I'd suggest he has been informed that he'd lose and incur the legal costs as well to defend it further and would end up costing him a lot more, an excellent result for you. Unfortunate it has had to go the way it has.