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craig

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craig last won the day on April 4 2023

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About craig

  • Birthday 05/27/1977

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  • About Me
    I work for Ecowin Ltd and supply Gaulhofer, Zyle Fenster windows and doors, Eko Okna uPVC alu clad and other products as well Solarlux sliding doors and bi fold doors.

    I'm not here on a sales mission but on a professional basis supplying my knowledge and assistance when and where required.
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  1. This likely to be lateral movement (side to side on the top hinge. Give it a half turn, then check.
  2. It’s a case of get your point across, ask for a review and from glass supplier and if no movement, check if they are GGF nembers . Get in touch and make the complaint to them. They will assist, they’re good. If that fails, arbitration from 3rd party industry experts. If the supplier is good, they’ll pass on any cost savings for expert witnesses. If that fails, it’s the legal route. All of this is pretty subjective and could go either way. if it was us, I’d not be happy and I would fight your case with glass supplier.
  3. The rule is looking through the glass not at the glass, it is excessive roller wave tbh. It is during toughening process that is caused. The heat-treating process can reduce it but issues must be addressed such as conveyor, furnace temperature, quench. However, it cannot be completely eliminated, only reduced. In my opinion, it appears excessive.
  4. Not looked at video yet but I would guess roller wave a common occurrence when treating the glass. Will come back to you once I watch video/view pictures and if it is, supplier should have glass replaced.
  5. All I can say is, every BCO is different and how the interpretation of the standards is undertaken. I would say have a look at the topic here for further assistance, but as a side note, RC2 and RC3 are acceptable for entrance doors, supply the documentation and evidence available is paramount.
  6. Ahh OK, sorry, only guy I could suggest will only tackle new builds now.
  7. M2 is irrelevant tbh, the size of units, access, equipment, labour all need to be taken into account. £4.8k and 44m2 is open to interpretation, without all the relevant knowledge required, it’s a wild guess if fair or not.
  8. Your supplier will or should specify safety glass but there is no regulations yet on the middle pane of glass in a triple glazed unit. Only the inner and outer panes. To save cost, some will leave this as float glass, others will have the middle pane as safety glass (toughened). Basically, if it breaks it’s at your cost. Large panes will already have safety glass factored in dependent on location (not necessarily the middle pane).
  9. Personally, make sure that all glazing panes are safety glazing at a minimum, no ifs or buts. If the middle is float that is susceptible to breakage and not covered under warranty (thermal stress fractures for example), if the door is slammed shut it could crack and for the sake of a couple of quid. It could save you heartache later (less likely to break if safety glass in the middle).
  10. 1:They have no clue what they have said. They say they offer concealed or face drained, then say weep vents should be in masonry 🤦‍♂️ Weep vents should be in masonry, terminology here is important and your builder should know better tbh but so should the origin supplier. Drainage is the key terminolgy difference. Face drained is what your builder is referring to. I can’t answer the threshold detail but I would, you need to ask this specifically and make sure threshold is mentioned for the doors and ask them to confirm how these drain. 2: The cill should have a 30mm projection past the masonry, unless a stone or brick cill is being used, then it’s down to detail. 3: 10mm between brick is standard, that’s all around (i.e. 5mm left, right, top, bottom). 15mm is a bit much and 20mm would be too much.
  11. Read your warranty, it’s probably already invalid 😉
  12. Only in England and Wales.
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