Brink Flair 400. Language setting?

[Post and beam]

Hi All

My chosen unit that i am now ready to place an order for is the Brink Flair 400. I intended to order it from Ventilation land but have only just read this line in their decription

 

'is a Dutch device and can therefore only be set in Dutch.'

 

Does anyone know how to overcome this language restriction please.

 

For context i asked CVC systems for a price which came out at £1000 more. Thats a lot just to get an english display and i am sure there is a setting or dip switch to make it useful. Even the durch dont speak dutch after all!

[Nickfromwales]

@Post and beam

 

I enquired, and got this back, FYI.

 

 

[Nickfromwales]

Air-Haus is CVC btw.

[jfb]

How much setting does it actually need?

I have a brink where the manual is in multiple languages so you could easily (?) cross reference the instructions to get the desired result.

mayne best to check the manual is in English as well.

[Nickfromwales]

@Post and beam 

 

You may not be aware that you’ll struggle (or may not get at all) any UK support with an import unit.

 

I think the way you’re buying would require a full return to base for repairs or replacement, whereas if bought in the UK by a recognised/supported supplier you’ll get on site support.

 

Just a heads up of why these are cheaper, and also some don’t arrive with controls so you have to buy on top. So “beware”   

[trialuser]

On 03/07/2025 at 19:08, Post and beam said:

.....

 

Does anyone know how to overcome this language restriction please.

 

....

If you find out, pleease post here.

I bought one from ventillationland, and the firmware / deep settings web server page is in Dutch.

It's a bt inconvient as I had to use google translate, but once you have had an initial fiddle, it doesn't really need touching again.

It also does not have a front control panel, you have to control it by the app (in English) or a 4 way rotary switch to change the flow rate.

Most would probably fit these where it would be inconvient to use the front control panel anyway.

Mine has been running flawlessly for a few years now, the humidity sensor ups the flow rate if it thinks it need to, I just change the filters now and again. If it packs up I'll either try and repair it myself or buy another. I realise the lack of support is a downside, but I only have to answer to myself, not a paying customer.

I suppose the language thing must just be a different firmware file, and there is a usb socket presumably for updating.

The CVC one seems the better deal, especially if it is legit.

Perhaps also consider the plus version, I can't remember the difference but at the time I thought it was worth buying.

 

Edited July 5 by trialuser

[Post and beam]

5 hours ago, Nickfromwales said:

Air-Haus is CVC btw

Hi @Nickfromwales, i have phoned and e mailed Air-Haus on friday. No response yet. I realised they are CVC which is really odd because the price differential between them is enormous. I would order from Air-Haus immediatley if they respond to me and confirm a few things.

[Post and beam]

2 hours ago, Nickfromwales said:

 

You may not be aware that you’ll struggle (or may not get at all) any UK support with an import unit.

 

I think the way you’re buying would require a full return to base for repairs or replacement, whereas if bought in the UK by a recognised/supported supplier you’ll get on site support.

 

Just a heads up of why these are cheaper, and also some don’t arrive with controls so you have to buy on top. So “beware”   

I get it but the CVC price is more than £1k more. Thats difficult to ignore

[Post and beam]

5 hours ago, Nickfromwales said:

 

I enquired, and got this back, FYI

Yep, i'd buy at that price from Air-Haus.

[Nickfromwales]

45 minutes ago, Post and beam said:

Yep, i'd buy at that price from Air-Haus.

Make it so, #2

[Nickfromwales]

54 minutes ago, Post and beam said:

Hi @Nickfromwales, i have phoned and e mailed Air-Haus on friday. No response yet. I realised they are CVC which is really odd because the price differential between them is enormous. I would order from Air-Haus immediately if they respond to me and confirm a few things.

They'll get back to you I'm sure. I know they're crazy busy atm.

[Post and beam]

👍

[Post and beam]

Ordered a unit from Air Haus this morning. 

 

Cannot see the need for separate attenuators when using the Ubbink distribution box's  but was strongly advised to do so. So have ordered these as well.

[Nickfromwales]

20 hours ago, Post and beam said:

Ordered a unit from Air Haus this morning. 

 

Cannot see the need for separate attenuators when using the Ubbink distribution box's  but was strongly advised to do so. So have ordered these as well.

They’re the best thing you’ll have bought. 
 

I’ve done loads of MVHR installs with these and every client has reported how quiet the system is, eg particularly at night and they’re trying to get their heads down.

 

Helps a lot with times of boost too, when audibility otherwise becomes notable.

[Post and beam]

MVHR unit arrived today, 2 days after order confirmed, excellent. Now the fun begins.

[Nickfromwales]

17 minutes ago, Post and beam said:

MVHR unit arrived today, 2 days after order confirmed, excellent. Now the fun begins.

Any questions? 

[Post and beam]

Oh i am sure there will be. Got to get the thing up through the loft hatch first. But its 800 degrees in the loft today.

[James Allen]

On 05/07/2025 at 16:47, Nickfromwales said:

@Post and beam

 

I enquired, and got this back, FYI.

 

 

We are finally at the stage of ordering, and were going to get the kit from Ventilationland, glad I've just seen this.....what was the service like, any cooling options? (We won't have an ashp).

[Nickfromwales]

1 hour ago, James Allen said:

what was the service like

Hi James.

 

I have been buying systems, and having support for (design and) installation of them, via CVC Systems Ltd (now also Air-Haus) for many years. There isn't a single instance where these guys have let me, or a client of mine down, which is a bloody rare quality. I can put you in touch with other BH members who will testify to this, via PM.

 

I keep using them because of the great feedback, after-sales service, and robust design and support service that I have been given to date.

 

May sound like sales-patter, but it's just based on facts  

[James Allen]

Thanks Nick, we are gonna go with Air-Haus. Literally £2-£4k cheaper than 21 degrees, Paul Scotland and CVC . Not sure how they are doing it, but we will take it!!

 

Just used the whatspapp feature to ask about cooling - lets see what they come back with.

 

[Post and beam]

The explanation i got from Air haus as to how they can be so much cheaper than CVC, (their parent company dont forget) is that they are box shifting rather than design & advice. However they did then say that if i needed any help with design to just call them!  The difference between the 2 is enormous. 2 days from order to delivery is brilliant. So glad i picked up on these guys from this forum, and on a side story as well about grilles not even the main units.

[Post and beam]

My unit is in English as well, i powered it up this morning.  The Ventilationland Dutch language restriction is now a redundant and moot point.

[James Allen]

2 hours ago, Post and beam said:

The explanation i got from Air haus as to how they can be so much cheaper than CVC, (their parent company dont forget) is that they are box shifting rather than design & advice. However they did then say that if i needed any help with design to just call them!  The difference between the 2 is enormous. 2 days from order to delivery is brilliant. So glad i picked up on these guys from this forum, and on a side story as well about grilles not even the main units.

2 days is good!! Got a response from WhatsApp on cooling, apparently they have a new product coming out in coming weeks that will utilise an external condensing unit (nickfromwales mentioned in another chat) though they have suggested they want to review my plans on Monday to suggest if my current design is suitable and have suggested, I will probably need to increase ducting - all dependent on what i want to achieve.