vent-axia sentinel wired remote

[Ajm]

we have just installed and connected up a wired remote for the vent-axia sentinal BH MVHR.

 

Does anyone else here have one of these?

Should it have a backlight on the display?

 

Our remote is working but the display is really faint, there is no backlight and I have to use torch to read it!

Wonder if it is a fault?

 

Thans

[cwr]

I have had exactly the same issue.

We have 2 vent axia's. On one the display was not great but worked, the other did not show anything. By swapping the controls over i was able to show the control was not the issue. I went back to the supplier who sent me a new main control pcb, having it swapped has helped.

Its still the case though that neither are particularly impressive.

Mine do not appear to have back lights, which would have been helpful. 

[Ajm]

For future reference if it helps others...

 

Having contacted tech support at vent axia, the wired remote does not have a backlight.

There is a contrast adjustment - a small variable resistor near the connector - see attached

Tweaking that with a small screwdriver adjusts the lcd contrast and it is now readable.