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Posted

I’ve realised on one of my velux installs I’ve not engaged the lock properly and that is failing to close properly. It’s an electronic integra window operated by remote control. 
 

I understand the lock should be at the top not at the bottom as I’ve got in the picture. Is there a way of repositioning this in situ (so I don’t have to take the window down). I have tried a bit of brute force with no impact !! 

0919C9DC-AF5F-45EB-9552-08D63D528E87.jpeg

Posted
16 hours ago, wozza said:

You will need to disengage the chain - you should then be able to operate the bar by hand.

Thanks @wozza 

 

Will I need to reset once I have disengaged the chain ?

 

Posted

It should be ok - just ensure that you hold the window when you release the chain as it will swing open / shut.

 

I would hold the window, release the chain, operate the bar, then reconnect the chain and try it.

 

How did you get it into that position? the chain releases the lock before opening the window in normal operation.

Posted
18 hours ago, SteamyTea said:

@craig should know the answer, he had broken more windows than Microsoft.


Actually I haven’t broken any personally but I’ve had deliveries where the entire order is wrecked ?

 

Sound advice from others here.

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