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Could someone please help me identify this noise? After I bought a second floor new build flat from Bewley Homes UK in 2022, there has intermittently been a snapping/clapping sound. The noise happens all year round. We have done the basic tests i.e run taps etc. It has been really hard to pin point where the noise is coming from but I believe it’s from the ceiling or wall in the open plan kitchen/living room. The recordings below are over a 7 hour period at night.

Soon after our windows were fitted last September we noticed two defects in one of the large panes. We were told this was part of the manufacturing process and one of the risks of getting a large pane of glass. The pane in question is about 3 m x 2 m. We have 12 such panes of glass in our house and none of the others have any defects. Other than this window, we are absolutely delighted. At the time we raised it with the UK distributor of the windows. They agreed it was unacceptable. They raised it with the European supplier who noted it was part of the acceptable defects that may appear in a pane of glass this size. Now that the walls of the room are plastered and painted, the sun reflects through the defect and puts a rather hideous shadow onto the wall. Does anyone else have any defects on large panes of glass? Are such defects normal? Windows are aluminium clad, triple glazed. Supplier and distributor shall remain nameless, currently, as I dearly want to get this resolved. The only resolution for me is a replacement pane of glass, fully paid for by the supplier, including transport and fitting. That would be honouring our original contract in my opinion. We have been offered a compensation sum of about a 10th of the cost of the entire window. The windows were very expensive. I don’t want to wake up to that shadow every morning. Photos show the shadow on the wall and also the view out of the window when the scaffolding was in place showing the distortion in the view. Any thoughts welcome please.