Simon Brooke

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  1. It seems to me that bco's primary interest is to get a bit of paper on file and tick off that particular box. That said I must admit I struggled to get the system balanced and sought professional help. It turned out the planned figures calculated by the supplier were not achievable but for a couple of hundred quid I was reassured that the system was ok and the bco was also happy. In the scheme of the build I concluded the cost to be well worth it.
  2. Yes you will need a test. But look at this as a positive. If you choose a sensible person to do the test they will do it in two steps. In our case this flagged up leaks which I had not spotted but could be fairly easily resolved before a second, final test. That being said we didn't achieve quite what we wanted.
  3. Obviously, not knowing your personal financial any thoughts are guesses. We employed an accountant for about £500 as we planned to sell a field which would result in a capital gain mixed in with doing a barn conversion whilst living in the main house. The advice was fine but our income, due to doing the build, was very low and the cgt exemption is quite generous. You also need to guestimate how much gain there is likely to be on the existing house to be mothballed. You may conclude that in reality the gain may not be great enough to worry about. Of course , if it is greater than you think you are still ahead and paying tax is not the worst thing in the world.
  4. Not that scary. As you say the manager is away at the moment and those present could not remember the fix and asked for details.
  5. SORTED! I eventually decided to call the Eddi technical line. Explained the problem and was told to go into settings and check the'hot setting delay'. That was showing zero. I was advised to increase it to about 30 minutes. This was done as an upgrade to cater for the sunamp issues. So we seem to be up and running which is great. Thanks for all the contributions. I did later speak with sunamp technical and will be sending them the info. for their files! During the conversation I pointed out what a pain it is not being able to see at what stage of charge the battery is. Apparently they have some software and a gizmo which they use for testing that would in effect show the charge level and could possibly be retro fitted. It was suggested I write to the company and request that it be released. I will do this and report back. In the meantime I have a final basic question which is, if I have a 9kw battery does it take 9kw of electrical input to fully charge?
  6. Ok definitely a finder. I have spoken to the technical director, which was good of him as he is off sick at the moment, and his initial view is that unlikely to be the battery. He has agreed I can phone him this morning with the control panel exposed and he will interpret any lights that may come on. As an aside if it proves to be the finder will a replacement 'simply' fit into the same bar?
  7. The brown reset button seems to be set, so that is one easy solution ticked off.
  8. Sadly, they want the old one back. I have now taken the bottom plate off to reveal a few wires as shown.
  9. I sent an email to sunamp technical today and chased up by phone to be advised that everyone was in a meeting. When I came in this afternoon Rosie from customer services had rung . She advised that a new battery was being sent to arrive on Wednesday. I explained that it would be very disruptive to change a battery over but she said as it was a self install that was all they could do. I then asked how they knew that it was the battery and not the control unit and explained again what seemed to have happened. She then said we had not had a dual but merely a PV. And I had to explain that the invoice said pv but was wrongly labelled. That's it for today as they have to investigate at there end and try to stop the delivery of the wrong battery! I am now going to take the access plate off and have a look for the reset button.
  10. Thanks again. We have a passive ish house. Passive architect designed and apart from achieving only 1.3 air changes rather than 0.6 all insulation etc is up to design. We were advised that we would need no heating but this in reality seems a pipe dream. It seems we should budget for between 30 and 60 days of dull cold weather. Our current thoughts when we get the Sunamp back up and running is to power up the heating for a couple of hours pre economy 7 cut off and then recharge to full for the day and evening demand.
  11. Thanks everyone for your responses. The sunamp was purchased June 2018 and is a UniQ eDual9. The Eddi came in June 2019 and has a model no. of 16A1P01. The underfloor has not been on when trying the boost mode. I have now noticed that there is an inspection plate at the bottom right of the box so will have a look inside tomorrow. I have a separate control box which , from memory, looks identical to photo provided by Jeremy.
  12. Many thanks for the info and kind offer. Apart from my lack of electrical skills, I have a SMALL problem in that I have put the sunamp neatly in a left hand corner and then covered it with a lovely piece of work top! I knew I would pay for being neat. Have put on boost again with,sadly, no crisp packets and no warm water. I will see if I can get any sense out of Sunamp tomorrow before opening up the control box to see what type of switch is there. Thanks again. Simon