Lynford

Thanks Gents, I’m up here now and things are a little clearer for me in some areas and a little less in others ! I have a load of pictures (paints a 1000 words etc) and some info over what has been asked. I’d got it wrong over the hot water - This is being provided by the immersion heater in the tank, not by the ASHP. So we have neither heating not HW from the ASHP. ‘There is no command unit as per JS Harris’s earlier picture. Apparently the radiators were originally the wrong type, but were changed and are correct for ASHPs. There is no installation diagram, as it’s fitted here. Just the manual we can find online to say how it should be fitted. I’m sorry, I don’t know how to upload pics in the middle of a post so I’ll put them in their own post with an explanation. Cheers.

Thanks so much for the replies, gives us some hope of finally getting somewhere with this. Very kind of you Gents. We are are up there tomorrow, I’ll see what the FIL can dig out in terms of diagrams, paperwork etc and I’ll take some pics. In honesty after reading JS Harris’s post the size of the radiators worries me.........I think they are common or garden heating system rads. Anyway, thanks again. I’ll report back with any info tomorrow. Cheers, Lyndon

Hi, I wonder if anyone can help please ? My In-Laws bought a bungalow a few years ago that had been fitted with a Kingspan Aeromax ASHP and have had problems with it ever since. Theres a whole list of stuff that’s been allegedly done, and by several people. The bottom line is that they get plenty of hot water, but when conditions are cold they don’t get any heating.........which is kind of when you need it ! We live an hour away and I’ve been letting them try to deal with this but I feel I need to step in as they are throwing good money after bad and no one they have around seems to truly know the system. Having read this forum there seem to be some very knowledgable & helpful people about. I notice that the Kingspan are, like a few others, just a rebadged version of a make called Carrier. I also notice from some extremely insightful posts from JSHarris that these units aren’t very well set up for the UK winter. Can anyone give any advice please ? If I need to buy one of these command units to reprogramme the system, assuming anyone knows the required parameters, then I’m happy to do that. For the record, I have no experience with these systems, or heating in general but I am a mechanical engineer with some electrical experience, so I should be able to do most stuff. Thanks for any help. Cheers, Lyndon