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Found 2 results

  1. Hi, I wonder if anyone can help please ? My In-Laws bought a bungalow a few years ago that had been fitted with a Kingspan Aeromax ASHP and have had problems with it ever since. Theres a whole list of stuff that’s been allegedly done, and by several people. The bottom line is that they get plenty of hot water, but when conditions are cold they don’t get any heating.........which is kind of when you need it ! We live an hour away and I’ve been letting them try to deal with this but I feel I need to step in as they are throwing good money after bad and no one they have around seems to truly know the system. Having read this forum there seem to be some very knowledgable & helpful people about. I notice that the Kingspan are, like a few others, just a rebadged version of a make called Carrier. I also notice from some extremely insightful posts from JSHarris that these units aren’t very well set up for the UK winter. Can anyone give any advice please ? If I need to buy one of these command units to reprogramme the system, assuming anyone knows the required parameters, then I’m happy to do that. For the record, I have no experience with these systems, or heating in general but I am a mechanical engineer with some electrical experience, so I should be able to do most stuff. Thanks for any help. Cheers, Lyndon
  2. I’m new to this forum and any help would be most appreciated. I’ve got a 8 year old Kingspan Aeromax ASHP which provides hot water and central heating via radiators with no underfloor heating. The system has stopped producing hot water/central heating. Initially I thought it might be an air lock or blockage as the unit starts up fine, the central heating pump kicks in but no heat coming from the rads. I bled the radiators and cleaned out the large brass in-line filter near the pump but still with no joy. The really strange thing is that instead of the rads heating they get ice cold, so much so that condensation appears on them and the pipes. It seems as if the system is working in reverse by cooling and not heating?!! An error message did appear once on the panel which was code 15 which is exit water thermistor out of range but it only did it once but assume this is due to the cold water temperature? Any ideas what the issue is before I have to shell out of a new unit. Thanks
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