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Posted

Well the 14KW one will be a bit less heat output.  What is your actual heating requirement?

 

It could also be an older model, is it still showing as a current model?

Posted

It will be an older model, almost certainly the big brother of the Carrier-made, Glowworm-badged, ASHP that we have (we have the 7 kW model).  Glowworm never manufactured these units, they just put their badge on them, so they are well-supported via spares from Carrier, probably one of the largest heat pump manufacturers in the world.

 

The control systems for the 14 kW model are nearly identical to those for the 7 kW model we have, and now I've spent tens of hours reverse engineering the thing and its settings I can say that they are pretty versatile and easy to use units.  The key thing is to make sure the ASHP comes with the Command Unit, as that's essential to be able to programme the unit and change the settings.  You can buy the Command Unit from Carrier, but it's a bit pricey, IIRC.  FWIW, Kingspan-badged ASHPs are also made by Carrier and are identical internally to the Glowworm units.

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