Saturday at 12:513 days Axle replied with following explanation-"The issue is related to limitations in the connection we have with Solis. This can affect how smoothly the integration works, even if it has worked on previous occasions. We’re working with Solis to improve and update the connection.We’re doing a lot of work to improve the integration for more customers, and expect this to be fixed in the near future. Please bear with us in the meantime, and we’re sorry for the inconvenience."No idea of the detail but they know there's a problem
Saturday at 14:013 days 1 hour ago, Dillsue said:Axle replied with following explanation-"The issue is related to limitations in the connection we have with Solis. This can affect how smoothly the integration works, even if it has worked on previous occasions. We’re working with Solis to improve and update the connection.We’re doing a lot of work to improve the integration for more customers, and expect this to be fixed in the near future. Please bear with us in the meantime, and we’re sorry for the inconvenience."No idea of the detail but they know there's a problemReply I had from Solis, but since I’ve been able to reconnect I think it’s been fixedVPP Authorisation: There is currently a known issue with the third-party VPP authorisation function. Our R&D team is aware of this issue and is working on a fix. We appreciate your patience while this is being investigated.And it turns out my data logger is somehow a third party one, not an official solis one despite being sold as one when I bought it 5 years or so ago, so I’ll have to get a new one if I want the automated bits to work, not a real problem at this time of year as I don’t have much free to export and not on a TOU tariff due to Eons silly rule that you can’t have the higher SEG tariff and a TOU tariff together. Planning a move to Fuse energy in December when my contract is done which will allow me to do this so I’ll review again at the time whether it’s worth getting another data logger to enable that and the AI features on SolisCloud Edited Saturday at 14:043 days by MikeGrahamT21
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