URGENT - how do I remove tilt and turn window....can't get the top bar off!

[markharro]

Hi I need to remove a small window to paint around the frame - youtube tells me this should be easy - open the window then put the handle to "tilt" then the top retaining clip is meant to pop off. 

 

On the photo I have turned the little clip highlighted in red 90 degrees so that it can come out but then when I try to lift the clip up it wont come out even with quite a bit of force. It appears to be catching on the point marked blue which it the position of one of the locking bolts I think when in tilt mode.

 

Is there something obvious I am missing?

 

further to the left there is a small adjuster with a - and + ......does this need to be turned somehow? thanks

[Mr Punter]

Maybe say what system and manufacturer.

[markharro]

Ah sorry I thought these would be standard. They are Uniwin triple glazed. Not sure on the manufacturer

[craig]

Usually you just pop it out, window sits on the bottom hinge, you support the bottom corner (opposite side) then lift it out.

 

You need to turn it outwards (clip) away from the frame, not in. I usually also turn the window, the push the faulty operation device to allow tilt to happen in the turn position. It’s easier that way.

 

It’s pretty straight forward.

Edited September 21 by craig