Broadband supply to replacement dwelling

[Lincolnshire Ian]

Hi folks

We have demolished a nasty prefab bungalow and we are building a new house.

When we install the broadband, we are planning to install a pipe with a rope so that the fibre cable can be pulled through. The refab previously had a broadband connection, so we know it's on the pole outside the house. Is it just a simple job of choosing your broadband supplier, they turn up, run the cable down the pole, tie it to my rope, pull it through to the house and fit a box in the house, OR do OpenReach need to get involved with undoubtedly massive bills?

Thanks

[Russell griffiths]

Where is the current cable, can you not keep that live going to the tea hut for site broadband. 

[IanR]

When you order your new service, from an ISP, they'll liaise with OpenReach to make the connection to the house. Should be free of charge if they deem the cost to be below the £2K threshold.

 

OR will install via existing ducting, even without a chord, but they are limited to their 75m "rods".   Ideally use the standard ducting that OR will supply FOC, to avoid a jobsworth saying they can't install in your duct. You need to contact OR for this, and register as a developer.

 

Standard install terminates to the outside of the house and drills through to put the ONT on the wall the other side, where they expect you to provide a power socket. I had no issue talking them into pulling it into the centre of my house and up to the 1st floor where my Node 0 is, but that's not a standard install. If the ducting goes under the slab and up through the floor, they don't really have an option.

 

The only caveat though for your situation is you say the previous property already had a connection. Will the new property be the same address? That may change how OR look at your connection. The computer may even say "no" initially, where you are recorded as having a connection and the ISP just needs to send you their router.

If you can, get OR out for a site survey, by registering as a developer, that may help their records record you as a new connection.

Edited yesterday at 11:20 by IanR

[Lincolnshire Ian]

17 minutes ago, Russell griffiths said:

Where is the current cable, can you not keep that live going to the tea hut for site broadband. 

The existing cable is hanging from the pole, I unofficially uninstalled it from the prefab and looped it up on the pole. 

[Lincolnshire Ian]

18 minutes ago, IanR said:

The only caveat though for your situation is you say the previous property already had a connection. Will the new property be the same address? That may change how OR look at your connection. The computer may even say "no" initially, where you are recorded as having a connection and the ISP just needs to send you their router.
 

The address has changed, but the site is the same. The old site was identified with only a house name. When the prefab was demolished BC issued the plot with a number, and removed the name following the LC house numbering policy etc.

I will try OpenReach and probably describe it with a name AND number and see how it goes, I just want to avoid a stupid fee (I already have one of those from National Grid!).