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Posted
  On 02/01/2025 at 16:13, joth said:

but my previous Octopus tariff is not offered anymore (Go, with Octopus outgoing for export)

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Go is compatible with Outgoing as of about a month ago, just for info.

  • 2 months later...
Posted
  On 23/12/2024 at 16:09, joth said:

I signed up on Thurs so you should have a referral incoming.

The switch over went over very quickly, just over 24 hours. Predictably enough, they're having trouble connecting my smart meter so I'm on the standard tariff over Christmas.

And even more frustratingly, for completely unrelated reasons I rebooted the ASHP this afternoon, and for unexplainable reasons it's failed to reconnect to the outdoor unit;  ecodan communications error code EE whatever I do. So now I'll be spending Christmas paying 26 p per delivered kWh of heating/DHW, rather than the 3p I was on a couple days ago.

All I wanted for xmas was a 900% price hike. Not.

Sometimes I really should heed that distance voice whispering "don't tinker with it, just leave working shit alone". ðŸ™„

 

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Did you ever go through with and receive your referral bonus from EOn?

I had nothing my end and they have requested account details of the account referred to check, I'll let them know it was the 19th December and see what happens.

(Not clear if they wanted a name etc, but fully understand if you don't want to ping over to me)

Posted
  On 04/03/2025 at 13:44, Luke1 said:

Did you ever go through with and receive your referral bonus from EOn?

I had nothing my end and they have requested account details of the account referred to check, I'll let them know it was the 19th December and see what happens.

(Not clear if they wanted a name etc, but fully understand if you don't want to ping over to me)

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Yes I've been on eon couple months now and even made my own referral successfully.

Sorry you never got your bung, let's follow up by DM

  • 4 weeks later...
Posted
  On 04/03/2025 at 13:44, Luke1 said:

Did you ever go through with and receive your referral bonus from EOn?

I had nothing my end and they have requested account details of the account referred to check, I'll let them know it was the 19th December and see what happens.

(Not clear if they wanted a name etc, but fully understand if you don't want to ping over to me)

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We'll just trying to get some £££ out of eon for my export payments.

Unlike import payments that they pull from my bank very enthusiastically every month, for some reason there's a lot of extra hurdles for them to send out SEG payments

1. have to setup direct debit a second time

2. They won't just credit the money against the import charges

3. Have to manually submit readings on the app every month (smart meter doesn't send readings, despite doing so for import and for octopus before them, and being a requirement of the tariff)

4. Have to also submit a reading via a crumby typeform along with a photo once a quarter...

Still waiting for the £££ 

  • Thanks 1
Posted
  On 26/03/2025 at 16:49, joth said:

They won't just credit the money against the import charges

3. Have to manually submit readings on the app every month (smart meter doesn't send readings, despite doing so for import and for octopus before them, and being a requirement of the tariff)

4. Have to also submit a reading via a crumby typeform along with a photo once a quarter...

Still waiting for the £££ 

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Well if you were on Octopus before you will know that none of these things are necessary with Cosy. It took them many weeks to install a smart meter and switch my exports from Good Energy but is has been seamless ever since.

Posted
  On 26/03/2025 at 21:35, sharpener said:

 

Well if you were on Octopus before you will know that none of these things are necessary with Cosy. It took them many weeks to install a smart meter and switch my exports from Good Energy but is has been seamless ever since.

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Yup, I was on octopus Go and SEG for 4 years and it gradually improved over that period. (Took over a year to get export readings via smart meter, and a couple more for them to automate payments from it)

*Hopefully* if enough people are on eon next it will likewise be worth them investing in automating these things. But somehow I expect this is all a loss leader and in a year or so they'll massively yank prices and we'll all be switching back to octopus again 

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