ProDave Posted Wednesday at 12:47 Posted Wednesday at 12:47 On 19/12/2025 at 09:15, JohnMo said: They can't do it, they can only use the information stored under your MPAN. You have to go through correct MPAN database to change address. We had to do similar, call your network installer - DNO (ours was SSEN) and they will point you in the correct direction. From what I remember it was quite straightforward. That was simple. Initial enquiry told me to contact them via plot2postal@sse.com (obviously only if your DNO is SSE) They wanted MPAN number, old temporary address and new correct postal address and it was done almost by return. Clearly this is a normal procedure that they handle swiftly.
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