joth Posted March 26 Posted March 26 On 21/02/2024 at 21:45, Susie said: EDF website now says the end date for the RTS signal is delayed again till end of March 2025 good job as they still haven’t been in touch about a smart meter for me. Looks like they're now targeting end of June 2025 https://www.ofgem.gov.uk/information-consumers/energy-advice-households/replacing-your-radio-teleswitch-electricity-meter
SteamyTea Posted March 26 Posted March 26 1 hour ago, joth said: On 21/02/2024 at 21:45, Susie said: EDF website now says the end date for the RTS signal is delayed again till end of March 2025 good job as they still haven’t been in touch about a smart meter for me. Expand Looks like they're now targeting end of June 2025 They totally lied to me about the switch off date, and failed to mention that my billing would go to monthly, even after they assured me I was on quarterly billing. EDF had to give me £250 quid compensation.
MikeSharp01 Posted March 26 Posted March 26 4 hours ago, SteamyTea said: They totally lied to me about the switch off date, and failed to mention that my billing would go to monthly, even after they assured me I was on quarterly billing. EDF had to give me £250 quid compensation. One might ask why does nothing ever get better for customers
SteamyTea Posted March 26 Posted March 26 31 minutes ago, MikeSharp01 said: One might ask why does nothing ever get better for customers It is down to marginal costs. Probably cheaper to give a few thousand customers £200 a year than actually change systems.
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