nod Posted March 15, 2023 Share Posted March 15, 2023 We had an issue with our Quooker Tap The lever had become disconnected Not hot or cold just boiling Quooker service came out today and said the tap was beyond repair and the boiling tank was getting to hot also He said whilst we are four years out of warranty It could be considered as a manufacture issue and replace the whole lot within the £150 call out Definitely be buying another for our current build 4 Link to comment Share on other sites More sharing options...
Beechgate Posted March 15, 2023 Share Posted March 15, 2023 Keep reading good things about Quooker - both the product and their customer service / warranty - on this forum... I'd discounted the idea at first because I don't drink tea or coffee (family thinks I'm an alien) and SWMBO has only occasional coffee, so we don't boil the kettle often. But I love the idea... we'll see if heart or head wins in the end. Link to comment Share on other sites More sharing options...
joth Posted March 15, 2023 Share Posted March 15, 2023 14 minutes ago, Beechgate said: Keep reading good things about Quooker - both the product and their customer service / warranty - on this forum... I'd discounted the idea at first because I don't drink tea or coffee (family thinks I'm an alien) and SWMBO has only occasional coffee, so we don't boil the kettle often. But I love the idea... we'll see if heart or head wins in the end. I love ours, and doubly so in the After Times of working from home. But your case does sound very borderline. You know they're not frightfully hard to retrofit should the need ever arise. And I say this as someone with a irrational fear of plumbing Link to comment Share on other sites More sharing options...
nod Posted March 16, 2023 Author Share Posted March 16, 2023 Yes Excellent service after five year and replace a 1k with a 2k tap It was what he had in his van Link to comment Share on other sites More sharing options...
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