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DMSS app


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Does anyone have any knowledge of this app. We had our security cameras installed in March 2020 , they’re not connected via an hdmi cable to anything and we just viewed them from this app, there’s been a few issues for a while with “connection failed” which I could usually sort out by cutting the power to the box then switching back on however the last few days it’s been saying incorrect username or password, I’ve never had a username or password! It’s driving me crazy! I did think about uninstalling the app and installing again but it needs a qr code which I don’t know how to access, the box is in the loft so being here alone I can’t get access to it, any idea?

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Are they wireless? 
 

If you’re accessing it via an app then you will have created an account so you will have a name and password. The username will most likely be your email address so if you can’t recall it then reset the password. 

Edited by Kelvin
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