Mr Blobby Posted December 27, 2022 Share Posted December 27, 2022 Our DNO (NIE) disconnected the old leccy supply, removed the meter and the old house was demolished in June. I paid NIE for the disconnection work in the summer and their job was closed, all happy enough. Then this week I get a bill from the old supplier (SSE) for 66 quid disconnection fee. When SSE did not do the disconnection. The robbing shits. Is this second disconnection fee typical? Its a scam. Is there any way to avoid paying it? Link to comment Share on other sites More sharing options...
joth Posted December 27, 2022 Share Posted December 27, 2022 Fairly common to pay something to the supplier as well as the DNO, nominally for early termination of a fixed term contract, or a fee for them to retrieve their meter. I.e. made up costs, just because they can. Link to comment Share on other sites More sharing options...
Mr Blobby Posted December 27, 2022 Author Share Posted December 27, 2022 3 minutes ago, joth said: Fairly common to pay something to the supplier as well as the DNO, nominally for early termination of a fixed term contract, or a fee for them to retrieve their meter. I.e. made up costs, just because they can. We were out of contract, and NIE came and took the meter away, so just a made up fee. Link to comment Share on other sites More sharing options...
Temp Posted December 27, 2022 Share Posted December 27, 2022 Did you notify SSE in advance? Google found.. https://www.sseairtricity.com/uk/home/help-centre/understanding-your-bill/rates-and-charges/what-other-charges-might-i-be-billed-for/ Disconnection and reconnection charges Description Explanation Cost (ex-VAT) De-energisation fee (non-payment) Disconnection due to non-payment £66.00 De-energisation fee (other than non-payment) All other disconnections £66.00 Re-energisation fee (non-payment) Reconnection where property was disconnected due to non-payment £66.00 Re-energisation fee (other than non-payment) All other reconnections £109.00 The general terms and condition are here.. https://www.sseairtricity.com/assets/Terms/ElecNI/NI-Dom-Terms-21092012SSE.pdf I can't see a Disconnection fee mentioned in your situation but it does talk about other charges in section 4. See also section 7. Was it disconnected on/before the date you had given to SSE? Link to comment Share on other sites More sharing options...
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