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Found 1 result

  1. Barney12
    I know we all like a good moan about suppliers and contractors. I'm as guilty as anyone else! But.......credit where credit is due........ My Quooker boiling water tap died overnight on Sunday. It simply switched itself off after a few seconds of being switched on, no warm up, no heartbeat (as they call it), nada! I phoned the tech support line on Monday morning. The guy confirmed my Quooker was a Fooker and that the service team would call me. 1 hour later an incredibly nice lady booked an engineer for today with a two hour time slot. The incredibly polite and helpful guy turned up (within the time slot!), fixed it (faulty electronics board or summin'), put a new filter in and tidied up everything as he found it. His only challenge was a lack of mobile signal so couldn't get a signature on his gizmo. Thank heavens for that. I had to boil a kettle for nearly 24 hours. Can you even imagine the hardship? ?
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