ClairedM

I am!

Thank you.

Ok. Thank you. I see from the internet that you're based in Fife and it would be quite a trek for your team for a reasonably small job.

1. currently Internorm windows/doors to be removed. 2. Damage be repaired. 3. New windows/doors put in.

So. I'm still in the middle of the fitted by crap fitters and surveyed wrong crap with Internorm and Ecotec. I love the products of Internorm BUT their customer care is abysmal. (Surveyed and fitted by Ecotec - all condemned by building standards as wrong size/fitting/wonky. Internorm proposed a bodge job.) I'm hoping to find an other company that has similar spec windows/doors. And in a heaven world, a fitting company that can both repair the damage to my home and survey/fit accurately. I've looked at Nordan and Origin. Origin has much higher U values. Nordan seems to be either Cardiff or Scotland. I live in Sheffield. South Yorkshire.

@lizzie I've had a really crap install by Ecotec of Internorm windows. Did you manage to get any help from Internorm?

Well said. I completely agree.

Thank you.

Don't suppose you have the Internorm standard guidelines/recommendations that you could send to me?

Don't suppose you have the Internorm standard guidelines/recommendations that you could send to me?

Any one have a copy of these that they could send me? In particular I'm looking for the details of how the windows/sliding doors/doors should be put in the window holes. 1. As in, what are the min-max margins that should be around the frames? 2. What substrate should be pins/screws be put into? 3. What should the sliding doors rest on? and the like.

This is really helpful

@alexo Thank you

@alexo How did you guess their solution!