Just when we thought it was coming together and the staircase was all sorted out we got word from tf company today to say we’d have to pay another £2k for the staircase, now we paid for an oak staircase with glass balustrade through the kit firm, there’s been a lot of toing and froing between the architect and staircase company as the original site of the staircase wasn’t going to work and the architect admitted he’d f**d up, there now has to be a steel cantilever added to support staircase which the architect is paying for but both he and the tf company think we should pay the extra £2k as had it been right in the first place we would originally have been charged this, however none of this is our fault and at this late stage we can hardly be expected to conjure up another £2k because of their mistakes, I’m thinking about asking how much this staircase is costing and asking for my money back to get one made elsewhere, any ideas how much I’m likely to have been charged for it?

Get someone who they won't link back to you to enquire direct to the staircase company for a ballpark cost of a similar staircase?