Shower screen leak help

[vik2001]

It's driving me nuts.  Had a shower screen installed. The shower glass has water seeping through. It's not seeping from the tile and behind the channel, it seems to be seeping from where the glass meets the channel towards the middle of the wall.

I had a profession silicone guy come and seal the whole shower also. Why is water coming out from a gap in the shower screen and channel frame?

 

Btw I have the same glass installed on the other side and don't have issue.

 

[vik2001]

Where the red circle is where the leaks occurs, it seems water enters this area where the glass meets the channel frame.

It's not happening where the channel frame meets the tile that's fine.

 

What's the fix here? I cant take the glass out. The installers fitted the channel frame using ct1 and screws. They also put silicone inside the channel frame and pushed the glass into it.

[Conor]

You normally don't seal the frame on the wet side, just the dry side. This is so any water that gets in to the channel will drain out on the wet side. Same for the bottom on the wet side, my instructions said to leave this clear so water can drain out. Yours appears all sealed up, so water that gets in will build up until it finds the easiest way out.

Edited Monday at 08:31 by Conor

[vik2001]

Strange that is how i have the glass sealed up on opposite end and that has no issues.

 

So your saying remove all the silicone around channel frame on the inside of the frame? The silicone going up along the tile wall and along all the bottom of the tray?

Edited Monday at 08:45 by vik2001

[vik2001]

I've removed the silicone around the whole inside of the tray horizontally and vertically now. Still getting water seeping through the glass, any ideas?

[Conor]

I'm assuming there is a rubber strip seal between the frame and glass? That is how it normally works. it should be well pressedd in, with no bumps or dips. There's no need for any silicone etc within the channel.

Edited Monday at 12:15 by Conor

[vik2001]

I don't think there is any rubber strip seal that was installed by the plumbers.  I dotn think one was supplied.

[Conor]

6 minutes ago, vik2001 said:

I don't think there is any rubber strip seal that was installed by the plumbers.  I dotn think one was supplied.

Well, there's your problem. There should have been. Glass needs to be removed, channel cleaned out and proper seals installed. Call the manufacturer for replacement seals and proper instructions.

 

The seals not only keep water out, they anchor the glass in place. 

Edited Monday at 12:19 by Conor

[marshian]

8 minutes ago, Conor said:

Well, there's your problem. There should have been. Glass needs to be removed, channel cleaned out and proper seals installed. Call the manufacturer for replacement seals and proper instructions.

 

The seals not only keep water out, they anchor the glass in place. 

 

they are an absolute cow to fit which is why the fitter didn’t use it - plenty of soap and a steady equal force - especially when doing two sides at same time

 

Edited Monday at 12:30 by marshian
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[vik2001]

There was no rubber seals supplied by manufacturer.  I called them also to ask they said its fitted with silicone which doesn't help 

[vik2001]

This is all that was supplied. No rubber seals

[Conor]

I don't know what else you can do other than more silicone?! If it's been installed as per their instructions, and it still leaks, I'd be asking for a refund. There's nothing wrong with your tray or tiling, so it's down to the design.

 

We've two fixed panel shower screens in our house and both are installed with a wall fixed channel with rubber seals, and nothing on the base. no issues with either and minimal silicone sealing on the dry side. 

Edited Monday at 14:19 by Conor

[vik2001]

Yea seems like the design. Spoke to them also and they seem to say the installer didn't use enough silicone in the channels.

Dramas or what.