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They've rejected a claim as it's a sales invoice not a vat invoice.

I can't see the difference!! - it has suppliers name, shows their vat number and shows the VAT!

Online I can't login to give supplemental information as I've already done that; guess it's not allowed again.

 

Their covering letter says a DIY6B letter should have been enclosed to dispute any non payment.

No form enclosed ; nor can I see what this is online.

 

Anyone got one or know?

 

Currently in HMRC self build wait queue on the phone - listening to awesome happy music.

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Their reason for refusal is now different! , the invoice number reference they use is wrong, but the vat amount in question is correct!

 

me thinks, left hand not know what right hand do.

 

Still stuck in fecking queue!

 

Got their address etc. from previous claim might just resort to posting in a nice letter ffs!

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1 hour ago, Pocster said:

If an invoice says "Sales invoice" but has EVERYTHING on it to show VAT they will refuse it.

 

Get the supplier to literally just reword it to "Vat invoice"

assuming that's one of the invoices they ask to see though, right? i thought they only ask for a select number of invoices these days with the online submission

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Just now, Thorfun said:

assuming that's one of the invoices they ask to see though, right? i thought they only ask for a select number of invoices these days with the online submission

True . I don’t doubt I’ve submitted other invoices that state ‘sales’ not vat .

I asked what the difference was …

apparently a ‘sales invoice ‘ can be changed whilst a ‘vat invoice’ is final . Sounds like a bit of BS too me …

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