Help with Gas/Electric Bill

[Ferdinand]

Can I use the good offices of the forum to check  my electricity bill. Back in the summer I queried BG estimates, which were nearly a year ahead for electric (big solar array vs their dodgy algorithm), and have just had the final bill. I  left them on Sept 13 iirc (when the supply switched to one who went bust 3 days later). 

 

I am not totally convinced this is right, but I have not done quit such a big challenge to a supplier before (except when one of them had finger trouble and did my switch to next door's supply instead)

 

The first q is "does this look right"?

 

Struggling slightly to get a grip on BG's concept  of "credit", particularly why (at the very bottom) £265.50 "credit" plus £12.64 "credit", actually has 2 x £74 "credit" payments taken off not added to make the total.

 

Perhaps I am being dim.

 

I will post meter readings etc if they are useful.

 

 

 

.   

[Temp]

Deleted.

Edited October 2, 2021 by Temp

[Temp]

Deleted.

Edited October 2, 2021 by Temp

[Temp]

Now looked at the other pages...

 

Your Electric Account was in credit by £299.39 ex VAT

Your Gas Account was in debit by £46.53 ex Vat.

Together and after taking VAT into account they owed you £ 265.50

 

They made two payments to you of £74 totaling £148.00. Check your bank account to see if these arrived.

They still owe you £141.93. 

 

Well that's my reading.

[Ferdinand]

This is what got me - my reading (I still have to check) is that those £74 payments are my monthly payments to them, so don't see why they are CRs.

 

My original conversation when I found the overstated estimated amount I had allegedly used was somewhat tortured, so I did wonder if something had gone thr wrong way.

Will have a check on the online bank accounts.