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I'm pretty sure we have this model twin rainwater pumping station with an alarm system to notify of high water level. Yesterday, with all the rainwater we've had recently the high water level alarm went off. I have no manual for it and the installer who installed it is away on holiday. The alarm panel was showing this and bleeping: What was slightly odd is that there was no red light, just the green (and the light is usually on green). The green light may have been flashing, I can't remember, whereas normally it definitely doesn't flash. I pressed the mute button, which got rid of the alarm and went back to bed. This morning I have realised the installer left me no manual. I called the number on the panel and they advised they just make the alarm system and that they would email me their manual, but it probably wouldn't help. I've not received their alarm yet, but google suggests it's this which isn't helpful as it doesn't say anything about bleeping without a red light (just beeping with a red light, which I definitely didn't have). Drainstore's website does not provide the user manual either, just the installation manual. https://www.drainstore.com/wp-content/uploads/2015/09/Drainstore-Alarm-New-Oct2020.pdf So I'm just wondering if anyone has one of these and what you are meant to do when the alarm sounds. I had understood that it was an automatic system that pumps rainwater to the sewer as and when it needs to and the alarm only sounds if there is a fault. This was installed about 10 months ago, so it would be surprising if it had broken already.